Mövenpick El Sokhna

Exceptionally friendly and helpful staff offer excellent service. Conveniently located near the beach with stunning views. Close to Cairo Gates, providing a convenient location.

Quite, clean & fancy hotel to stay a short vacation. Nice ⛱️ sandy beach also with clean and well designed pool make a fantastic atmosphere. All the staff is kind and friendly. Restaurants are good with variable and tasty food. Thanks for giving that nice stay.

The Worst Experience at Movenpick El Sokhna Hotel I checked in on Monday, 11/2, with my trolley bag, laptop bag, and another bag containing my football. 1. From the very beginning, after receiving my room keys, no one offered to help deliver my bags to the room. 2. The room was very old, with outdated furniture and a TV with a bad signal. 3. The bathroom was also very old. The Biggest Issue: Theft and Unprofessional Staff My football was stolen from my room. When I filed a complaint, the Head of Housekeeping and the Head of Security accompanied me to search for it, but unfortunately, it was not found. I pointed out that the only person who entered my room after I left was the room service staff, and I complained about him. However, the response from the Head of Housekeeping was completely unacceptable—he raised his voice, refused to acknowledge my complaint, and even became aggressive, almost leading to a physical altercation. The Head of Reception and the Head of Security had to step in to calm the situation. The next day, when I met with the hotel manager, he told me that the room service staff had been investigated and that there were “no doubts” about him. No compensation was offered. He also mentioned that the Head of Housekeeping received a four-day penalty. I told him I would escalate the matter to the Tourism Police to ensure the situation was handled properly. When I returned to my room to check out, I suddenly found my football there. This confirmed to me that Mövenpick El Sokhna has zero professionalism and employs thieves. Highly NOT recommended!