The Palms at Avoca

Convenient location near beach and attractions, with excellent amenities like spacious villas, well-maintained pools, games room, and spa. Exceptionally friendly and helpful staff create a wonderful holiday atmosphere.

Upon arrival. The unit seemed clean. We unpacked and set about making dinner. The plates were filfy. Once washed We opened the oven to find it was a mess. A tray that was in it had fat on it and was extremely dirty. The toaster had crumbs in it and in the cupboard. We decided to do a thorough clean up tonight prior to heading off and upon pulling both lounges out from the wall to sweep, Rubbish was everywhere. Absolutely disgusting. ( For the record. We dont drink bottled water. ) This has not been cleaned for a long time it seems. I left it in the same state so you can see for yourself. Totally disappointed in our time here. For the money, I at least expected a clean place. I would get someone to check all units after it has been cleaned before you offer them out. You probably won't worry about my review but unfortunately I will never return here. Owners response: it appears that we put you in an unclean apartment by accident. I wish you had of let me know straight away I would have moved you. My cleaners are fantastic cleaners and very thorough so I. Sure this has been a simple mistake. I am happy to give you a discount if we have made a mistake but I would appreciate that you don't leave a review for something that could have been a mistake. How the hell can I tell you on the final night. The place is a joke.