Résidence Pierre & Vacances Saskia Falaise

P&V's staff is praised for their efficiency and friendliness. Convenient location near ski slopes and amenities, ideal for families. However, guests found the beds uncomfortable and complained about limited storage space.

We recently stayed in an apartment in Avoriaz over the New Year period. While the location was excellent—close to the main high street, ski lifts, and ski school—the overall experience left a lot to be desired, especially given the premium price we paid for the holiday. The apartment itself was extremely dated and very small. It’s advertised to sleep four, but there’s no way that would be comfortable. It was already a tight squeeze for just two adults and one child. The bed was small and uncomfortable, and there was minimal storage space, which made it difficult to organise anything during our stay. The boot room was basic at best, offering only lockers with no drying hooks for boots or any way to properly dry or store equipment after skiing. For a ski destination, this was disappointing. The apartment was self-catering, but the amenities were incredibly stingy. For example, they provided only one roll of toilet paper for five days for three people. Considering the cost of the accommodation, this seemed unnecessarily cheap. Additionally, the apartment was not located in the same building as the reception. Upon arrival, we had to drag all our luggage through the snow to reach it, with no help offered and no information provided about using sledges to assist. This was particularly frustrating after a long journey. Overall, I would not have minded the dated interior or lack of space if the price reflected the quality of the accommodation. Unfortunately, it did not, and I cannot say we felt it was good value for money. Would not recommend unless improvements are made or prices are adjusted to better match the experience.

I have stayed in around seven different places in Avoriaz (including previously with Pierre et Vacances). This was easily the worst room we have stayed in. I don't normally leave reviews, but this was so poor that I feel compelled to. The room was shabby, dirty, tiny and very rough round the edges (clearly hasn't been updated in years). The beds are tiny and uncomfortable, and there is virtually no storage. The electricity kept on short circuiting, and the kitchen was badly stocked. Everything is done on the cheap (one roll of toilet paper for the entire week for example - needlessly stingy). We were in a corner on the first floor, so the view wasn't even decent, which is difficult to achieve in Avoriaz where the view is almost always amazing. We asked to move rooms, but were given short shrift. If the room had been cheap it would have been fine, but the price is ramped up in half term, so the cost was very high for a very low standard of accommodation. There are much better places to stay in Avoriaz.