Guest User
January 5, 2025
Although we faced an issue at check-in regarding the twin and double beds—and were initially offered a terrace room instead of the balcony room we had booked—the hotel eventually provided the correct accommodation. The room was well-appointed, with good facilities and amenities. The food was delicious, and the staff was generally satisfactory. However, I strongly urge the hotel to maintain consistency in room amenities regardless of a guest’s nationality, especially when the same price is paid. The first room they assigned us (a twin room with a terrace) lacked essential amenities such as a cupboard, tea and coffee facilities, and a kettle. In contrast, the room prepared for foreign guests was fully equipped and well-maintained. Every guest, whether local or international, deserves the same standard of hospitality and service.