Guest User
October 30, 2024
My wife and I stayed at this hotel for 11 days, ending October 30, 2024. In short, our expectations were dramatically exceeded. The service from the staff is beyond anything we have seen from any hotel in the world. Of particular note is Ujera and Girma of the food service management staff and Getu in the front lobby. They asked us for special requests and fulfilled them promptly. They wanted us to feel at home and did everything possible to make it feel that way. The food is good, everything worked (hot water, toilet, etc), which is rare in Ethiopia, and its quiet. We used their outdoor patio a lot and were promptly served a macciato every morning. The location is good, since its away from the busiest streets but still accessible to many locations in Hawassa. In short, our expectations were greatly exceeded. I would stay here again in a heartbeat! Read less Tip: We stayed on the 3rd floor in a double bed suite. Written October 29, 2024