Stadthotel Goldenes Schiff

I do not recommend staying here. 1. Malicious behavior by the front desk staff They intentionally assigned me a room with a broken door, and even when I pointed it out, they did not change my room, so I spent an anxious night and suffered great stress and damage both physically and mentally. 2. The room I stayed in was completely different from what I had booked, and I suspect the hotel operator lied and committed a malicious scam. I booked a room with a balcony, which was clean, bright, and had a stylish interior, but there was no balcony, the room was old-fashioned, and the carpet was very dirty. When I protested to the front desk, they initially insisted that they would not guarantee a balcony for your reservation due to a mistake in the description and photo. After continuing to negotiate, they began to say that the balcony rooms were fully booked. At the time, I was able to book a balcony type room online on both the Trip booking site and the official website, and I was able to confirm that there were many available rooms, but the front desk still refused to change my room. I will never tolerate such malicious behavior!!! I plan to publish this encounter on social media and ask a news journalist to cover it. If necessary, we are considering filing a lawsuit for damages.

We encountered some troubles when checking in, so we called Ctrip. It was already 4 a.m. in China at that time. Ctrip actively handled it. I have used Ctrip for more than ten years, and this is the first time I have asked Ctrip to handle it. I didn't expect that Ctrip would handle it immediately and let us check in with confidence. The room has a very good view, and you can see the entire space opposite, the river, the snow-capped mountains, etc. Thank you very much for Ctrip's help, and I will always support Ctrip

The location of the hotel is very convenient, next to the Bad Ischl bus and train station, just a few minutes' walk away. It is also very convenient to enter the town. The breakfast here is worth recommending, with rich choices and freshly squeezed orange juice. If you happen to be transiting here, it can be an option.