Popular Bakersfield 4-star Hotels

The overall environment of the hotel is good. There is a cookie at the check-in. The front desk staff is also very friendly. The hotel is very comfortable and the bed is large. The price is very high.

Very friendly staff. Very accommodating. Facilities were dated and old, shower had to be repaired for hot shower, but service was prompt and helpful.

Great ambience, from the design to the music, what a great atmosphere. Staff were attentive, polite and welcoming. The pillows, bedding and bed were comforting. Breakfast is great, loved the crispy potatoes with my breakfast and the bar is a great place to have a meal and a deal.

This review happen during CoVID (Feb 2022). My wife and I where visiting friends in Bakersfield. We spent one night. The hotel is located right off the freeway in an industrial area with other hotels located around it. The area around the hotel has a lot of fast food restaurants and some sit downs. But with that said we had a pleasant stay. The hotel was clean and the staff was friendly. The check in process was quick and easy. They have a little shop next to concierge where you can but chips, soda, and candy. The lobby was nice and the restaurant was open (Happy to see it was open). The room was nice, clean, and with plenty of room. For one night in Bakersfield it was perfect. We would stay here again.

A Fantastic Hotel in downtown Bakersfield and close to everything. Rooms are very well appointed and spotlessly clean! Service is outstanding in every way! From the Airport Transportation, Front Desk Staff, to Housekeeping the staff is very well trained and professional! When you call the front desk everyone answers with a pleasant, ”Front Desk, this is XXXX, how may I help you!” A special shout out to Eleonor Gonzales who showed amazing Kindness, Care, Hospitality and Professionalism to my colleagues and I during our flight delay! I am a Bonvoy Member and stay at HUNDREDS of Marriott Affiliated Hotels every year. I was VERY impressed with the amazing Service, Care and Hospitality of the entire staff! THANK YOU for going the extra mile in caring for your Guests!

The hotel location is not in the city center, there are many brand hotels next to it, the breakfast is good, there is a large free parking lot. Bakersfield is a passing city, the appearance is not good, but the hotel feels good.

I stayed at this hotel several times years ago when it was a different name and really liked the property. When I was back in the area I immediately looked it up and found different name/owner(?). Booked one night although I was going to be in the area several nights just to check it out first. I am passionate about great customer service and OMG walking in found world class customer service in April who was at the front desk. Friendly, welcoming, great personality and attitude and extremely helpful! I was already a fan of the hotel at that moment! Later in the evening I encountered another front desk person named Paul who was fantastic as well! Always helpful and smiling and a fun personality. If hotels could all clone these two employees they would have award winning customer service! The lobby is gorgeous and tranquil. It has been done in shades of beautiful soothing gray along with silver accent pieces. Seating areas are inviting and visually very nice. The room continues on with the same gray tones and made me just want to relax in there all day as it just sets the tone of serenity and calm. Extremely clean and well maintained and good sized (I had a king bed) The pool is a beautiful pool and super clean and sparkling and cabanas have been added since my last visit and a great touch. Grounds are well maintained and parking is easy. And as a note to my first night “test” stay, I am still here almost a week later!

Please bear in mind there is no food no breakfast no services of any kind as far as I can tell. Except for perhaps the gym and Business center maybe. If you want water they will charge you. And even though some places will claim that they have breakfast there is literally nothing. You can get a cheaper hotel with better services. Also the building was noisy it is lacking soundproofing. Also the staff is not wearing masks so if you consider masks a reasonable thing a business could do to make you feel like they're trying to keep you a little bit safer, this is not the place for you.

We stumbled on this hotel at the last minute when diverted by traffic jam on I-5 heading towards Palm Springs from the north. Room was just fine. Breakfast was very good, even with limited selection in a time of COVID. The standout, however, was the people who staffed the place. Shoutout to Angi, but also to the housekeeping staff and its manager. They were beyond friendly and helpful. We liked the place so much and appreciated its very reasonable price that we went somewhat out of our way to stay there on our trip back north 10 days later. When my wife left behind the remote that ran her hearing devices, the housekeeping manager (Maura?) went so far out of her way to make sure that we got the expensive device successfully returned to us via UPS (no thanks to UPS) that we owe hear a GREAT debt of gratitude.

Hotel facilities and environment are ok. However, after checking out, the credit card was inexplicably deducted. After communication, the hotel admitted that it was a misoperation, and then it continued to deduct, up to five times before and after. There are three more refunds after leaving for more than a week, and coordination is continuing.