Kutabex Beachfront Hotel

The staff offers exceptional, friendly service. Guests appreciate the convenient beachfront location with easy access to amenities. The rooftop dining experience during breakfast is highly praised.

Hotels is located near the beach and local markets and airport … Good location

The location of the hotel is okay, but the room was extremely damp and even had a musty, moldy smell. What’s worse is that when I tried to check in on the afternoon of June 5th, 2025, I discovered that the electronic door lock was broken and couldn’t lock at all. I immediately reported it to the front desk — not only verbally, but also using a translator to make sure they understood. However, it seemed like there was some communication issue. A person who looked like a manager sent a young staff member (possibly a part-time student) to “teach” me how to use the lock — as if I just didn’t know how to open the door, instead of believing the lock was actually broken. They asked me to wait in the room while they figured it out… and made me wait for 40 minutes without any update. I finally went down to the front desk again, frustrated, and only then did they agree to switch me to another room. Originally, they were still planning to have someone come and fix the lock on the spot. Completely unacceptable. The room I was moved to even had a smaller bathroom than the original one. Worst of all, the whole delay ruined my plans to go watch the sunset at the beach that evening. In total, the check-in process ended up taking nearly an hour — absolutely ridiculous and frustrating. Overall, it was a really terrible experience. If you’re staying just for the convenience of the location, then maybe it’s tolerable — but otherwise, I honestly wouldn’t recommend this place at all. Any of the neighboring hotels would probably be a better choice.