MAMAKA by Ovolo

We booked this hotel in Kuta, Bali, because of its boutique-style design, and visually, it did not disappoint. The interior is beautifully decorated, and everything looks stunning. The service was absolutely top-notch—the best I’ve ever experienced. The staff was incredibly attentive and went above and beyond to make us feel welcome. The location near Kuta Beach is convenient in theory, but the reality is quite different. The beach itself is completely covered in trash, and the surrounding area is full of homeless people and beggars. You get approached constantly, which makes walking around quite uncomfortable. This was a completely different side of Bali than what we had expected. Unless you’re here specifically for surfing, Kuta is not a great place to stay if you’re looking for relaxation and tranquility. The hotel’s rooftop terrace is very nice, and the pool is also quite enjoyable. The view from the rooftop restaurant is great, and while the food and drinks are decent, nothing really stood out. Unfortunately, the coffee was a letdown—it looked amazing but didn’t taste nearly as good as expected. The biggest issue with the hotel is the humidity. There is a persistent musty smell throughout the entire property, and despite the housekeeping staff’s best efforts (including air fresheners), it never really goes away. It seems like the hotel may have serious water damage, as there were visible water stains and condensation spots on the ceilings, some of which had clearly been painted over. This significantly impacted our overall impression of the hotel. While the design, service, and rooftop areas were fantastic, the humidity issues were a deal-breaker for us. If another hotel offered the same level of service and aesthetics without these problems, we would choose to stay elsewhere.

I like it here. Hotel is in front of Kuta beach and near Kuta Beachwalk. Clean room, nice food, we also order room service. It takes a little long but the food is delicious.

The location is very strategic, the staff are very polite, the facilities are complete, and the vibes are great. However, the food menu could be more varied, but everything tastes delicious. 🥰

We have nothing to complain but the service is top notch. The location was strategic. There is a minimart right by the hotel. Although it has bar on the rooftop, the music didn't effect us at all as it is not noisy

Wonderful experience at Mamaka by Ovolo Breakfast lunch dinner superb taste Room so comfort to sleep n rest Location was great to Kuta beach n shopping mall along beachwalk Great view of Kuta beach at the rooftop Also have laundry services (free) I rate 1000/10

Staff were very friendly. Check in was fast. There’s two connivance stall beside the hotel. The road leading towards the hotel is one way so factor in the traffic when traveling