GrandTour41945623167
November 28, 2024
The hotel is in a very central location making it a comfortable walk to many of the local attractions, restaurants and of course the myriad of shops. We were upgraded on arrival to a larger room at the rear of the resort but after one night, we requested a move to a room closer to the front on ground level. We did not feel confident about negotiating the many steps up and down stairs as there were many without safety rails and had the potential to become slippery when wet. The staff accommodated our request promptly and made the move an easy one The breakfast included fruit, juices, yoghurt, muesli, pastries, tea, coffee and included a main dish from a menu selection which was then prepared to order. All well presented and tasty. Each room had an outdoor seating area. We felt the rooms were a little tired and the lighting in the bathroom made shaving a challenge especially as the mirror was mounted far too high on the wall. The bed pillows could do with being replaced as they were lumpy and uncomfortable. The hotel is set in beautiful tropical gardens which are constantly being maintained by staff. The pool is pristine and inviting. The standout for us was the wonderful staff. Nothing was too much trouble, always smiling, generous with helpful suggestions. They made our stay such a pleasant time