Sofitel Bali Nusa Dua Beach Resort

Had a high hope with this resort. But are eventually let down because of their restaurants and steep activities price. It’s my second time in Sofitel, had a nice memory on the first time, so I suggested to my spouse for this resort. What I like about this resort is the huge pools and the close proximity to the beach. Room is nice and bed is extra comfy. What I didn’t like is their Italian restaurant called Cucina, we had a very bad experience with their food, were food doesn’t reflect the standard of the resort. We were served a rotten grilled octopus, and a very cold grilled zucchini, all we rejected and ask the waiter to send it back to the kitchen. And the price of the foods are among the most expensive food I had in Bali. And the service is very low even when there are a lot empty table. We also had a lunch in their beach bar called Toya, again the price is very steep, yet the food that we received is sub standard, almost like the just reheated. We ordered a pizza, not only the dough looks pale, the topping doesn’t scream quality. It tasted ok and service was very fast, but it’s kinda questionable if a restaurant pizza came out very fast. The breakfast, which now charged twice the amount of last time I was there if you opted not to be included in the room, was mediocre. Some foods were ok like their noodle section and local and gluten free dessert, but the dim sum section was meh, and the most offending one is the pastry section. They served pastries that taste too yeasty that it became very unpleasant, croissants that is not crispy anymore, we it’s not the standard I was expected, and they are a French hotel company. And their resort activities are although I don’t expect to be without additional charges, but they are astronomical pricey. You better go up north to Tanjung Benoa with local service providers if you want to do some water sport activities. And if you want to visit spa, just go to many spas just outside the hotel area. It won’t have the on the beach spa, but they offer the same services.

Unless you wanna stay in hotel and enjoy facilities only, else I think is not my cup of tea. Need to take cab to almost everywhere. So is hard to explore local culture and lifestyle. Buffet breakfast seems a lot of choice, but you can what is really good always having a long queue. Those without queueing, are really not so fantastic. Signage around the hotel is inadequate, quite hard to find out way. Their only saving grace is their staff, great team. Friendly, helpful, always try their best to accommodate.

choose Sofitel as pur 1st family trip. The staff was helpful and friendly. room is clean. breakfast is nice and more of choice.

Hotel was perfect, and the staff couldn’t do enough to assist. Pool, bars, places to eat, activities - we did it all. We will be back.

Decent hotel but would love more for a 5 star. Overall would still stay for the price point

Nice hotel with excellent breakfast with many types of food and drinks available  Good pool and friendly staff.similar to many beachfront hotels in the Nusa Dua area