Grand Jatra Hotel Balikpapan
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1 night
1 room, 2 adults, 0 children
All properties in Balikpapan
Grand Jatra Hotel Balikpapan
No. 1 of Premium Hotels in Balikpapan
Balikpapan Super Block, Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan Balikpapan Selatan, Balikpapan, East Kalimantan, 76114, Indonesia
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Highlights
Varied breakfast
Ideal location
Comfy rooms
Free parking
Great viewsShow more
Amenities
Restaurant
Outdoor swimming pool
Hot springs
Sauna
Spa
Massage room
Gym
Private parkingFree
All amenities
Property Description
A stay at Grand Jatra Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 3-minute drive from Plaza Balikpapan. This spa hotel is 1.3 mi (2.1 km) from Pentacity Mall and 1.3 mi (2.2 km) from Aquaboom Waterpark.
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8.8/10
Was good. Very nice trip
All 87 reviews
Surroundings
Airport: Sultan Aji Muhammad Sulaiman Sepinggan Airport
(7.5 km)
Landmarks: Funstation e-Walk BSB
(<100m)
Landmarks: E-Walk XXI
(100m)
Landmarks: Coco Land Pentacity
(210m)
Landmarks: GKS Balikpapan
(230m)
Landmarks: Masjid Ar Raudhah
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
Deluxe Room
1 Double bed or 2 Single bed
42-44m² | Floor: 1
Has window
Free Wi-Fi
Wi-Fi in room
Check Availability
6
Junior Suite
1 Double bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
3
Executive Double Room
1 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
Business Suite
1 Queen bed
48m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Deluxe Double Room
1 Queen bed
42-44m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Superior Double Room
1 Double bed
38m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Deluxe Twin Room
2 Single bed
42-44m² | Floor: 1
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Executive Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
4
Executive Suite
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Toothbrushes
Check Availability
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Guest Reviews
8.8/10
Very Good
87 reviews
- Cleanliness8.7
- Amenities8.4
- Location9.4
- Service8.9
Average for similar properties in Balikpapan
Review summary
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Service Quality: Guests frequently praise the staff for their friendliness and helpfulness. The service is efficient, with staff going out of their way to accommodate requests, contributing to a smooth check-in and check-out process.(based on 4 reviews)
Anonymous User
October 18, 2025
Hotel was tired and staff are inexperienced in the hospitality industry.
Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while.
Room decor was pretty basic with basic laminate flooring.
In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water.
Room internet was also extremely poor and I gave up after half an hour of trying.
Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie.
Breakfast section also smelled like a massive cigarette factory as there were smoking sections.
Upside: Great location as part of a mall development.
There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups.
Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling.
This hotel is a very stark contrast to the mercure semarang where we spent the previous night.
Tarmin tan
August 3, 2025
This hotel cannot put 5 star rating. Hotel condition is very old and got some place not repair. And the bed is not clean
jtwk
November 13, 2025
indicated 5star but not international 5 star. Byt good enough based on Bpn standard
XelaNahc
August 11, 2024
Generally pretty good. Hotel is slightly older and more tired than it looks in the photos. Hotel is in same building as a large shopping mall.
Mahdy’s
September 6, 2024
Cleanliness is quite good.
Service is also good.
The pool is just enough. Until 9pm the pool is still open.
Next to it there is a gymnasium
Anonymous User
June 23, 2024
Location is wonderful. But little dirty and too much noisy. I can hear clearly the outside store music sound until late time and traffic sound also. For the more, The room was not soundproofed at all, so I could hear sounds from the room next door and the hallway very clearly.
Ken Kour
July 27, 2025
Was good. Very nice trip
Roni08
June 5, 2024
best hotel ever stay, very near business area,, near to mall and easy access
Services & Amenities
Most popular business facilities
Restaurant
Outdoor swimming pool
Hot springs
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Bar
Nightclub
Taxi booking service
Priority airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Karaoke
Additional charge
Children's pool
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Outdoor swimming pool
Hot springs
Spa
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Car charging facilities
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Business services
Multi-function room
Fax/copying service
Multimedia display system
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Indonesian
Food & drink
Convenience store/kiosk
Bar
Lobby bar
Room service
Public areas
BBQ
Additional charge
Smoking area
ATM
Elevator
Health & wellness
Spa
Additional charge
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Hot springs
Activities
Karaoke
Additional charge
Nightclub
Cleaning services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Clothes steamer
Facilities for children
Children's meals available
Children's pool
Accessibility
Pool ramp available
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 00:00–14:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineAmerican, Asian, Halal
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. AED 110.46) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2011
- Number of Rooms: 215
Phone:+62-542-7213888
Email:regional.ecommerce@jatrahotels.com
A stay at Grand Jatra Hotel Balikpapan places you in the heart of Balikpapan, steps from E Walk and a 3-minute drive from Plaza Balikpapan. This spa hotel is 1.3 mi (2.1 km) from Pentacity Mall and 1.3 mi (2.2 km) from Aquaboom Waterpark.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Indonesian cuisine at J Cuvee Lounge and Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Indonesian cuisine at J Cuvee Lounge and Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 7 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 215 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Grand Jatra Hotel Balikpapan?
Check-in time at Grand Jatra Hotel Balikpapan starts at 14:00-24:00, and check-out time is by 14:00.What are the check-in and check-out times at Grand Jatra Hotel Balikpapan?
Does Grand Jatra Hotel Balikpapan have a pool?
Yes, Grand Jatra Hotel Balikpapan has a swimming pool for guests.Does Grand Jatra Hotel Balikpapan have a pool?
Are pets allowed at Grand Jatra Hotel Balikpapan?
No, pets are not allowed at Grand Jatra Hotel Balikpapan.Are pets allowed at Grand Jatra Hotel Balikpapan?
Does Grand Jatra Hotel Balikpapan serve breakfast?
Yes, Grand Jatra Hotel Balikpapan serves breakfast for guests. Breakfast options include American, Asian, Halal style. Does Grand Jatra Hotel Balikpapan serve breakfast?
How much does it cost to stay at Grand Jatra Hotel Balikpapan?
Room prices at Grand Jatra Hotel Balikpapan vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Grand Jatra Hotel Balikpapan?
How to get to Grand Jatra Hotel Balikpapan from the nearest airport?
The nearest airport is Sultan Aji Muhammad Sulaiman Sepinggan Airport, located about 19 mins from hotel by car (7.5 km) away.How to get to Grand Jatra Hotel Balikpapan from the nearest airport?
What’s the cancellation policy at Grand Jatra Hotel Balikpapan?
The cancellation policy at Grand Jatra Hotel Balikpapan depends on your room type and booking terms.What’s the cancellation policy at Grand Jatra Hotel Balikpapan?
Does Grand Jatra Hotel Balikpapan offer airport transfers?
Yes, Grand Jatra Hotel Balikpapan provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Grand Jatra Hotel Balikpapan offer airport transfers?
About This Property
| Nearest Airport | Sultan Aji Muhammad Sulaiman Sepinggan Airport |
|---|---|
| Distance to Airport | 7.48KM |
| Average Price From | AED536 |
| Hotel Star Rating | 5 |