Otter Hotel
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1 room, 2 adults, 0 children
All properties in Banff
Otter Hotel
Opened in 2024
No. 4 of 4-Star Select Hotels in Banff
600 Banff Ave #1000, Banff, Alberta, T1L 1H8, Canada
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Last booked 1 hr ago
Highlights
Free parking
Ideal location
Lots to doAmenities
Restaurant
Outdoor swimming pool
SaunaFree
GymFree
Public parkingFree
24-hour front desk
Bar
Wi-Fi in public areasFree
All amenities
Property Description
With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Banff Gondola.
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8.8/10
The food in the lobby restaurant was really good and the sauna and hot tub was really clean and new.
All 138 reviews
Surroundings
Landmarks: Banff Legacy Trail
(540m)
Landmarks: Banff Off-Leash Dog Park
(680m)
Landmarks: Tunnel Mountain Trail
(920m)
Landmarks: Tunnel Mountain Trailhead (Lower Parking Area)
(1.1 km)
Landmarks: Banff Avenue
(1.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
King Suite With Mountain View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
5
Superior King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
8
Superior King Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
5
Superior Room, 2 Queen Beds, Mountain View
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
6
Superior Room With 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
6
Superior Room, 1 King Bed, Balcony, Mountain View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
6
Hotel Room 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
3
Accessible Room, King
1 King bed
Non-smoking
Air conditioning
Private bathroom
Shower
Heating
Check Availability
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Guest Reviews
8.8/10
Very Good
138 reviews
- Cleanliness9.2
- Amenities8.6
- Location8.6
- Service8.8
Average for similar properties in Banff
Review summary
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Service Quality: The staff is generally attentive and responsive, with front desk service efficiently addressing room issues and providing a welcoming atmosphere. The presence of Chinese-speaking staff is noted as a positive aspect by some guests.(based on 5 reviews)
Kok Chun Lee
November 12, 2025
Love it, very new and modern hotel. The hot tub was amazing during the winter.
Hotel offer free Town bus shuttle voucher for guest. Quick bite easily available, A&W and convenient store is just across the street.
Guest User
October 11, 2025
Everything was fine during my stay. The hotel was tidy and quiet, and the service was smooth. It’s not fancy, but definitely worth the price.
Guest User
August 29, 2025
The food in the lobby restaurant was really good and the sauna and hot tub was really clean and new.
Guest User
June 20, 2025
Great hotel in Banff with very nice restaurant and rooftop hot pools. Slightly outside Banff Downtown but hotel was kind to offer free bus passes.
Guest User
May 1, 2025
The place is absolutely amazing! The staff were perfect front desk was easy even after getting the wrong room. Front desk figured it out right away and got us into the right room and apologized a million times for a minor error! Would def stay again! A bit far from most bars if your into nightlife but nothing a 10-15$ cab ride can’t take care of!
Jeansjames
April 25, 2025
I had a fantastic ,The room was spacious, spotless, and had a breathtaking mountain view. The staff went above and beyond to make us feel welcome. The heat pool is amazing Highly recommend for anyone looking for a relaxing getaway!
Guest User
October 29, 2025
Awesome place to stay in.. highly recommend!!
MKZYYC
September 21, 2025
Was good but expensive in Banff. Not worth the $
Services & Amenities
Most popular business facilities
Restaurant
Outdoor swimming pool
Sauna
Free
Gym
Free
Public parking
Free
24-hour front desk
Bar
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Good Folk
Style: A la carte
Open for: Breakfast, Dinner
Ambience: Modern
Business hours: [Mon - Sun] 07:00-12:00, 16:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Public transport tickets available
Front desk services
24-hour front desk
Food & drink
Bar
Public areas
Elevator
Health & wellness
Sauna
Free
Gym
Free
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2024
- Number of Rooms: 142
Phone:+1-403-7608517
With a stay at Otter Hotel in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 11.7 mi (18.8 km) from Banff National Park and 3.6 mi (5.8 km) from Banff Gondola.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Enjoy a satisfying meal at Good Folk serving guests of Otter Hotel.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 174 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Otter Hotel?
Check-in time at Otter Hotel starts at 16:00, and check-out time is by 11:00.What are the check-in and check-out times at Otter Hotel?
Does Otter Hotel have a pool?
Yes, Otter Hotel has a swimming pool for guests.Does Otter Hotel have a pool?
Are pets allowed at Otter Hotel?
No, pets are not allowed at Otter Hotel.Are pets allowed at Otter Hotel?
How much does it cost to stay at Otter Hotel?
Room prices at Otter Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Otter Hotel?
What’s the cancellation policy at Otter Hotel?
The cancellation policy at Otter Hotel depends on your room type and booking terms.What’s the cancellation policy at Otter Hotel?
Does Otter Hotel offer airport transfers?
No, Otter Hotel does not provide airport transfers for guests.Does Otter Hotel offer airport transfers?
About This Property
| Average Price From | EUR214 |
|---|---|
| Hotel Star Rating | 4 |