Guest User
May 9, 2025
Went for a company offsite and spend a whole day. Its a great and scenic resort near the Nandi Hills. Good- - Property is great and well maintained, except few areas (will find the details later in this review) - They have a small golf area. It’s a huge property, almost 25 acres. - It has 2 swimming pools. Smaller one is temperature controlled. We enjoyed in the big one. - Food is exceptional. The quality, taste and variety was great. Food was fresh and really tasty. - Most of the cases, service was great. Improvement Area: - Though swimming pool was nice, big and well maintained. the changing rooms condition was pathetic. I have never seen such a bad changing room in any of the 5 star hotels. All the locks of the luggage cabin were broken. The whole changing area dirty, even the mats were very dirty and wahrooms were dirty. No towels inside the changing room area. I complained to their duty Manager, Mr. Satish. initially he refused, after showing the photos, he said he will look into it. I felt, they dont even care about my complaint. I understood, the situation is not new to them. They dont have any intention to make it better. So, if you want to enjoy the swimming, be prepared for this pathetic changing rooms. - Though, staff were very polite, service lacks sometimes. During lunch and breakfast, we had to call them may time to clean the plates. Sometimes we had to look for staff. There should be more staff.