NH Bangkok Sukhumvit Boulevard

I heard this hotel was renovated in 2024, so I expected a certain standard. However, upon entering, it felt like a typical old-fashioned lobby hotel. I had booked a deluxe room with a bathtub and requested a king-size bed, but at check-in, the staff told me I was getting two single beds and no bathtub, which was quite disappointing. After I pushed back, within three minutes, they said they had a room with a king-size bed they could arrange for me. They ended up putting me in room 608. Upon entering, there was a strong, musty smell, like it hadn't been occupied in a long time. The children's room also had a balcony, but to my surprise, there was a short sky bridge leading directly to the back stairwell entrance of the adjacent building. There were also some 'monsters' (insects) on the wall. Since I was in a rush to go out, I didn't pay much attention then, but the next morning, I immediately went to the front desk to complain. Without much discussion, they transferred me to a room on the 9th floor. This experience tells me that countless other guests must have had the same issues with that room. The only good thing is its proximity to Nana station, just 3-4 minutes away. However, the surrounding area looks like an old district, predominantly populated by people of Indian or Middle Eastern descent. Most eateries serve Indian food, so I didn't eat any meals in the vicinity. I hope the hotel seriously considers not letting other guests stay in that room.