Novotel Living Bangkok Sukhumvit Legacy

Mosquitos all over in breakfast Rooms are stinking as if there is a gutter nearby Pathetic stay Ants all over on the food Please be aware it's just named Novotel else it's worse than a 2 star property. Staff is rude too

Cane again. And same cleaning lady remembered me. And really make sure all was good.

We enjoyed our stay here. The location was great- easy to walk places and very central. Good access to public transport. The breakfast had good options and the room was tidy and spacious. Friendly staff and efficient check in and check out. Things to be improved- it was very busy and the reception was noisy and full of luggage everywhere. The concierge almost gave us the wrong luggage when we handed him the ticket until we corrected him (no locked luggage room). There was a family whose child continuously screamed loudly (she was just playing) and no one from the hotel asked them to use a quieter voice inside the lobby, move outside or go to the kids area. At breakfast, my chair had a sharp screw that went into my leg when I sat down, but the restaurant employee was quick to remove the chair when I showed them and check I was ok. One of the rooms had a faulty plug for the bath (it wouldn’t stay down so we couldn’t fill the bath) and the hot water didn’t work- even after running it for a long time, it didn’t warm up. Overall, we enjoyed our stay at this hotel.