Aparthotel Bertrán

Apartment hotel, it has 24 hour reception. It is about ten minutes walk to Valcarca metro. It has lots of places to eat and drink close by. Also some very nice small shops. It does breakfast at 9 euro in your room. Helpful staff. It has Free WiFi.

An incredibly disappointing experience. The room I was initially given was underwhelming and smelled of mold badly. I asked for a refund only for the remaining days so not including the first day and the property manager refused, saying it was non-refundable and made a big fuss that I had contacted ******* first. We had to wait a day to switch rooms, so another night in the horribly damp smelling room. When we moved, the new room was even dirtier than before with hairs and dust as seen from the pictures. The management refused to see if anything was wrong, and as a result we simply left despite having over a week left on the booking. The apartments are below average quality with a tiny kitchen consisting of two electric fobs and poor quality equipment. Breakfast is limited and brought to your room for €9. For the price there are much, much better options in Barcelona. Do not come here if you are unsure! You will be left disappointed. The receptionists are kind and they sympathised with me but were unable to overturn the manager’s decision. I offered to give back the room so they could re sell it during my reservation to try to salvage something, and they re sold it and did not contact me. Poor management and even poorer rooms. Do not waste your money here.

I stayed at the Bertràn aparthotel for 5 nights and I was very comfortable. The room was very functional, the kitchen was great for lunch and always clean. The room was always clean and tidy. The staff were great, always very helpful, welcoming and ready to meet your every need. I had a great time, I can't complain about anything and I strongly recommend it.