Royale Celebrity Hotel

The sanitation is too poor, the front desk staff has poor professional skills and issued the wrong room card, and the facilities and equipment are basically unusable.

It looks like that from the outside, but the interior facilities are sparse! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! West! ! ! The smell of cigarette smoke in the room I stayed in was so strong that it was all down to the waiter lighting several trays of sandalwood at the same time. I could barely check in after I went out for a meal and came back. The room I booked for my parents couldn't turn off the lights at night, and I couldn't even get the electricity card🙅♂️

The worst hotel I have ever stayed in recently. The outside is glamorous, the room is dirty and smelly, the air conditioning is not cooling, the facilities are old and rotten, dirty, and the breakfast is very poor and inedible.

The hygiene of the room is particularly poor. The wallpaper in the room is peeled off and patched everywhere. The carpet is heavily stained. There are fruit shells and waste on the carpet. There are many hairs in the bathroom. The hand sanitizer box and aromatherapy box are full of dust. The glass windows are full of dirt. There are many typhoon covers. Dirt and the mattress was broken.

Overall, it's good. The sister at the front desk has a very good attitude and the cleaning lady is also very satisfied. The downside is that my mother and I just stayed on the second floor. The room on the second floor is dark, two lights are broken, and the hygiene is poor. So there are cracker crumbs under the sheets and glass shards on the floor. It feels like the room is too dark. Cleaning is difficult. However, the front desk and the aunt in charge of hygiene solved the problem very quickly. They changed the standard room on the third floor and spent two good days. Forgot to take pictures, the breakfast was very good!

We have also stayed in the annex buildings of some hotels, but this is the only restaurant where the main building and the annex building are so different! : There is no elevator, so you have to carry your luggage to the fourth floor. The room is low and dimly lit, just like a guest house! The machine room downstairs was buzzing all day long, making it impossible to sleep. I couldn't watch TV after staying for two nights. Four waves of people came, saying that the set-top box was broken, the remote control was broken, the TV was broken, etc., but nothing happened in the end. This kind of house price is actually 40% off the price of the luxurious main building. Isn't it just trying to match the level of the luxurious main building? It is not recommended to book such a room. Ctrip should not recommend such a room. If it recommends it, it must show real photos of the annex building to prevent tourists from being deceived!