Maison Zugno Hôtel & Spa

We had a confirmed booking, but the hotel canceled our stay just a few hours before arrival, without any proper notice. When we called to clarify, the owner was extremely rude and dismissive, refusing to accommodate even small requests such as late-night access. We fully respected their policies and only asked if an exception could be made for one night, but instead of a professional response, the owner raised his voice and told us not to come. For a 5-star property, this level of communication and courtesy was shocking and unprofessional.

We were lucky enough to spend 2 nights in the new Exclusive suite in the grounds of Maison Zugno and it was an incredible experience. The attention to detail is unsurpassed, and nothing is too much trouble for the amazing team. There is plenty to see and do in the area, with great recommendations from the staff. We wished we could have stayed longer.

The owner couple purchased, restored and operate this lovely hotel and spa. They are both welcoming, professional and a pleasure to speak with following returns from adventures each day. The rooms are incredibly spacious and quiet. We were concerned we would not have anything to do and see in such a small town. Well, we ran out of time. The Tour de France passed through one day. There are incredible waterfall hikes, beautiful drives in the area and a quaint town nearby. We drove 30 minutes one day for a lovely wine tour. In addition, MZ offered a lovely breakfast with freshly squeezed OJ, wonderful coffee and freshly made pastries for 15 Euro. Totally a do not miss. One of our favorite things at MZ was dinner. It offered one-seating per night for all guests and a surprise four-course menu. We enjoyed dinner immensely two times. Another favorite about this hotel and spa is the owners. So special and fun (Tell me). This place is romantic and also excellent for business meetings since it offers many tucked-away areas.

Having driven past here many times to and from UK to Switzerland we finally decided to stop. We should have done this many times before, it was excellent. The family team that run the hotel are wonderful hosts, chef and keep the lovely restored farm house to a very high standard. It is ideally placed at the cross route over the Jura and scenic balcony between Arbois and Chateau Chalon. There is a very high quality set menu with advice on matching local wines to the local food. I recommend the local sweet or slightly fortified wines. The small staff members were knowledgeable attentive and charming. The large garden contains pool, sauna and jacuzzi. Rooms vary slightly in style and layout but are all high quality. An excellent 2 day stay.

Well you fee you are at a gastronomic level here. Friendly lady of the house wellcoming us, We were very positively surprised by the restaurant, what a top chef ! Delicious food in a very nice setting , beautifull dining room and tables are placed for discretion of conversation which we enjoyed. A place we would go more often if our kids were allowed to join if we go to the mountains

Loved the surprise menu! Each dish was a real pleasure. Service was lovely! My favorite was dish 2 with the peas! Hotel was lovely but fully booked. Next time we’re sleeping there after dinner. They’re even building a new forest view round room!