Pacific Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batu Ampar
Pacific Palace Hotel
Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.Show More
We Price Match
Last booked 1 hr ago
Highlights
Cozy rooms
Sparkling clean
Delicious breakfast
Free parking
Ideal locationShow More
Amenities
Multi-function room
Karaoke
Sauna
Restaurant
Taxi booking service
Business center
Nightclub
Indoor swimming pool
All Amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
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4.3/5
Very GoodVery efficient service, clean and sound proof room
All 90 Reviews
Surroundings
Airport: Hang Nadim Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Tesalonika International Church
(490m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
12
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
12
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
10
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
4.3/5
Very Good
90 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.1
- Location4.3
- Service4.4
Average for similar properties in Batu Ampar
AI Summary
Consistently praised cleanliness, friendly staff, and convenient location near Nagoya and Harbour Bay. Spacious rooms, great breakfast, and comprehensive amenities such as pool, gym, and spa.
Bintang Tengku
January 29, 2025
Very unique hotel with gorgeous lobby and big and clean swimming pool. Room was spacious and clean. Staff are very friendly too. Close to Pacific food Court and octopus spa. Hotel also provide free shuttle bus service to major malls in batam, which is an unexpected plus point.
Mr_Arif
December 31, 2024
first I want to say a thousand thanks. you have made my travel to batam easier. the trip was very smooth. the pacific palace hotel is also easy to use for check in and check out. and the breakfast is also delicious. the room is clean and smells good.
Senthil Kumar
January 10, 2025
Very efficient service, clean and sound proof room
SamuelChong
November 14, 2024
Hotel Room is spacious and clean. Staffs are helpful and polite. Give a thumbs up !!
jkeec
September 5, 2024
The hotel exudes a grand and luxurious vibe. The reception staff provided good service and spoke good English. They served a nice welcome drink. The design adopts a unique cruise concept, even the pool floor resembles the pool you get on a cruise, with 2 jacuzzi tubs in addition to the main pool. The room is spacious and beds are comfortable. However, the only minus is the shower stall in the room toilet. The kerb isn't built high enough, so the water flows out very quickly when taking a shower.
SEBASTIAN EE
February 8, 2025
It's A Great Experience to Be In Your Hotel unfortunately Request to Have A Super Experience staying At level 8 Was ignored Not Responding Back So Far
TayJanice
January 31, 2025
Upon arrival, the receptionist was slow and we waited for quite a while before checking in. The housekeeping was good though. He was cheerful and helpful. Location is not bad as it was within walking distance to Harbour Bay. Plenty of seafood restaurants within the vicinity. Able to walk to the beach to enjoy the scenic view. Love the pond with well-fed, beautiful fishes.
Mary Anne
January 30, 2025
It was a holiday with families and work too. Harif at the reception great service. He went his way out to organise and setting up with a good wifi service for work. Very helpful with a smile and patient in organising our families in the rooms. Swimming pool water and area needs a good clean up. Food was good especially lunch buffet.
Services & Amenities
Most Popular Amenities
Multi-function room
Karaoke
Additional charge
Sauna
Restaurant
Taxi booking service
Business center
Nightclub
Indoor swimming pool
Conference room
Additional charge
Executive lounge
Spa
Additional charge
Bar
Gym
Public parking
Free
Wake-up call
EV charging station
Massage room
Children's pool
Wi-Fi in public areas
Luggage storage
24-hour front desk
Restaurant
Indoor swimming pool
Conference room
Spa
Bar
Gym
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Front Desk Services
Concierge service
Safe at front desk
Wake-up call
Electronic ID reader for check-in
Express check-in and check-out
Luggage storage
24-hour front desk
Languages Spoken
Indonesian
Food & Drink
Room service
Bar
Convenience store/kiosk
Halal meals provided
Alcohol-free rooms (on request)
Health & Wellness
Sauna
Spa
Additional charge
Gym
Public baths
Yoga session
Fitness session
Massage room
Activities
Karaoke
Additional charge
Nightclub
Public Areas
Executive lounge
Non-smoking floor
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's pool
Business Services
Multi-function room
Business center
Conference room
Additional charge
Fax/copying service
Additional charge
Multimedia display system
Safety & Security
First aid room
Fire alarm
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 9 years old and under | Contact hotel |
Children 10 years old and over | IDR 350,000 (approx. AED 77.51) per person per night |
Breakfast
TypeChinese, American
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. AED 66.44) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2018
- Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.