Pacific Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batu Ampar
Pacific Palace Hotel
Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.Show More
We Price Match
Last booked 20 hrs ago
Highlights
Delicious breakfast
Free parking
Ideal location
Lots to doAmenities
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
EV charging station
All Amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
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4.3/5
Very GoodVery efficient service, clean and sound proof room
All 93 Reviews
Surroundings
Airport: Hang Nadim Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Tesalonika International Church
(490m)
Landmarks: Masjid Nurul Hikmah
(500m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
1
Sanrio Themed Family Suite
1 Single bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Wardrobe
Check Availability
9
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
8
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
13
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
1
Deluxe Family Room
1 Single bed and 1 Queen bed
Non-smoking
Air conditioning
Minibar
Private toilet
Wardrobe
Check Availability
9
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
93 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.1
- Location4.4
- Service4.4
Average for similar properties in Batu Ampar
AI Summary
Consistently praised cleanliness, friendly staff, and convenient location near Nagoya and Harbour Bay. Spacious rooms, great breakfast, and comprehensive amenities such as pool, gym, and spa.
Darren
March 10, 2025
Everything is ok but the room TV is not working
And have mosquitos frying a round
Bintang Star
January 29, 2025
Very unique hotel with gorgeous lobby and big and clean swimming pool. Room was spacious and clean. Staff are very friendly too. Close to Pacific food Court and octopus spa. Hotel also provide free shuttle bus service to major malls in batam, which is an unexpected plus point.
Mr_Arif
December 31, 2024
first I want to say a thousand thanks. you have made my travel to batam easier. the trip was very smooth. the pacific palace hotel is also easy to use for check in and check out. and the breakfast is also delicious. the room is clean and smells good.
Senthil Kumar
January 10, 2025
Very efficient service, clean and sound proof room
SamuelChong
November 14, 2024
Hotel Room is spacious and clean. Staffs are helpful and polite. Give a thumbs up !!
Peter Ang Poh Soon
March 19, 2025
Hotel design is beautiful, room cleanliness is good and toilet is big enough with nice decor, restaurant breakfast is good and hotel staffs is friendly and very efficient service by housekeeping department over all its a very pleasant place to stay in and will come back again.
jkeec
September 5, 2024
The hotel exudes a grand and luxurious vibe. The reception staff provided good service and spoke good English. They served a nice welcome drink. The design adopts a unique cruise concept, even the pool floor resembles the pool you get on a cruise, with 2 jacuzzi tubs in addition to the main pool. The room is spacious and beds are comfortable. However, the only minus is the shower stall in the room toilet. The kerb isn't built high enough, so the water flows out very quickly when taking a shower.
SEBASTIAN EE
February 8, 2025
It's A Great Experience to Be In Your Hotel unfortunately Request to Have A Super Experience staying At level 8 Was ignored Not Responding Back So Far
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Free
EV charging station
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Karaoke
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Multimedia display system
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Electronic ID reader for check-in
Languages Spoken
Indonesian
Food & Drink
Bar
Room service
Convenience store/kiosk
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
ATM
Elevator
Non-smoking floor
Executive lounge
Health & Wellness
Gym
Massage room
Sauna
Spa
Additional charge
Yoga session
Fitness session
Public baths
Activities
Karaoke
Additional charge
Nightclub
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Facilities for Children
Children's pool
Safety & Security
First aid room
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeChinese, American
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. AED 66.16) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2018
- Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.