Pacific Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Batu Ampar
Pacific Palace Hotel
Jl. Duyung, Sungai Jodoh, Kec. Batu, 29432 Batu Ampar, Batam, Riau Islands, Indonesia
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Last booked 8 hrs ago
Highlights
Cozy rooms
Free parking
Ideal location
Excellent service
Lots to doAmenities
Indoor swimming pool
Sauna
Spa
Massage room
Executive lounge
Gym
Public parkingFree
EV charging station
All Amenities
Property Description
With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.
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8.8/10
Very GoodCkean and. Big room , love to stay here .
All 130 Reviews
Surroundings
Airport: Hang Nadim International Airport
(19.9 km)
Landmarks: Masjid AL UKHUWAH
(180m)
Landmarks: Kilas 7 Tv
(460m)
Landmarks: Masjid Nurul Hikmah
(500m)
Landmarks: Nite & Day Hotel Batam - Jodoh Square
(510m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Cabin Twin Room
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
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15
Deluxe Twin Room
2 Single bed
Air conditioning
Private bathroom
Minibar
TV
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4
Pacific Suites
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
80m² | Floor: 7
Has window
Non-smoking
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1
Sanrio Themed Family Suite
1 Single bed and 1 Queen bed
Has window
Non-smoking
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15
Cabin Double Room
1 Queen bed
24m² | Floor: 2-3
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
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16
Deluxe Triple Room
1 Queen bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
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16
Executive Suite
1 King bed
Has window
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
1
Run of House
Room Details
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16
Deluxe Double Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Deluxe Family Room
1 Single bed and 1 Queen bed
Non-smoking
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Guest Reviews
8.8/10
Very Good
130 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.6
- Location8.7
- Service9
Average for similar properties in Batu Ampar
AI Summary
The property boasts spacious, clean rooms with friendly staff. Guests appreciate the convenient location and extensive amenities including a swimming pool, gym, sauna, spa, and gaming area.
Peter Ang Poh Soon
April 17, 2025
Group of helpful staff decorated my room on my anniversary celebration, appreciate in their effort to make it a most memorable occasion for us. Thanks to the amazing teamwork 💜
La vie Belle
June 9, 2025
Ckean and. Big room , love to stay here .
Darren
March 10, 2025
Everything is ok but the room TV is not working
And have mosquitos frying a round
Bintang Star
January 29, 2025
Very unique hotel with gorgeous lobby and big and clean swimming pool. Room was spacious and clean. Staff are very friendly too. Close to Pacific food Court and octopus spa. Hotel also provide free shuttle bus service to major malls in batam, which is an unexpected plus point.
Guest User
June 20, 2025
Nice n big. Cosy.
Mr_Arif
December 31, 2024
first I want to say a thousand thanks. you have made my travel to batam easier. the trip was very smooth. the pacific palace hotel is also easy to use for check in and check out. and the breakfast is also delicious. the room is clean and smells good.
Anonymous User
June 4, 2025
Big room. Has smart tv. Enjoyed the multiple pools there. Room is clean too. Different theme from other hotels.
Guest User
May 27, 2025
Well nice place to stay service was ok I will definitely recommend my colleague ,friends to stay at the hotel
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Executive lounge
Gym
Public parking
Free
EV charging station
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Karaoke
Additional charge
Taxi booking service
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wi-Fi in public areas
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Transportation
Taxi booking service
Business Services
Multi-function room
Multimedia display system
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Languages Spoken
Indonesian
Food & Drink
Convenience store/kiosk
Bar
Room service
Public Areas
Executive lounge
Elevator
ATM
Health & Wellness
Gym
Massage room
Sauna
Spa
Additional charge
Public baths
Fitness session
Activities
Karaoke
Additional charge
Nightclub
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's pool
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 300,000 (approx. AED 67.57) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 2008
- Renovated: 2018
- Number of Rooms: 180
With a stay at Pacific Palace Hotel in Batam, you'll be a 2-minute drive from Harbour Bay Ferry Terminal and 8 minutes from Batam Centre Ferry Terminal. This spa hotel is 1.1 mi (1.8 km) from Nagoya Hill Mall and 1.5 mi (2.5 km) from Grand Batam Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Grab a bite at Athena Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.