Shangri-La Golden Sands, Penang
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1 room, 2 adults, 0 children
All properties in Batu Ferringhi
Shangri-La Golden Sands, Penang
No. 2 of Family Hotels in Penang
Jalan Batu Ferringhi, Kampung Tanjung Huma, Batu Ferringhi, Penang, 11100, Malaysia
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We Price Match
Last booked 1 hr ago
Highlights
Lots to do
Varied breakfast
Free parking
Great views
Ideal locationAmenities
Restaurant
Outdoor swimming poolFree
Beach volleyball
Beach bar
Gym
Private parkingFree
24-hour front desk
Luggage storageFree
All amenities
Property Description
With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This 4-star resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This resort has 5 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
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8.8/10
The hotel service very good. Morning breakfast so good and perfect.
All 1,396 reviews
Surroundings
Airport: Penang International Airport
(30.3 km)
Train: KTM Stesen Bukit Tengah
(37.0 km)
Train: Butterworth
(37.6 km)
Landmarks: Old Masjid Tanjong Huma Penang
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Superior Twin Room
2 Single bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
12
Executive Suite
1 King bed
66m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Daily housekeeping
Check Availability
11
Deluxe Twin Room
2 Single bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
3
Superior Room
1 King bed or 2 Single bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
8
Superior King Room
1 King bed
36m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
3
Deluxe Room
1 King bed or 2 Single bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
7
Executive Seaview Twin Room
2 Single bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Check Availability
9
Deluxe King Room
1 King bed
30m² | Floor: 1-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Daily housekeeping
Shower with grab bars
Check Availability
6
Executive Seaview Room
1 King bed or 2 Single bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Check Availability
8
Executive Seaview King Room
1 King bed
30m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Ocean view
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
1,396 reviews
This property hasn't received any negative reviews in the past 1 month.
- Cleanliness8.7
- Amenities8.7
- Location9.1
- Service8.7
Average for similar properties in Batu Ferringhi
Review summary
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Breakfast: Guests consistently praise the breakfast buffet for its wide selection of international and local options, including fresh fruit, pastries, and more. While some note the need for improvements during peak times, the overall variety is appreciated.(based on 196 reviews)
Muzahar
November 2, 2025
Such a wonderful stay, staff is super friendly and helpfull. Room amenities and facilities is excellent, got USB charger provided and this is super helpful in the room. The room condition is excellent with all the equipment working well.
Water park is nice for a family with kids and spend time here is soo valuable with the sea is directly in front of the building.
Room special gifted is really made my day for relaxing.
KirenGill
November 3, 2025
Overall everything was good except for the check in process. It took such a long time to checking in and we had to queue up for quite long that it was not convenient for families with little children. Hope the process can be quick in the future. Thank you, the buggy service was the best part as the parking lot was bit far and it was raining too.
Anonymous User
October 26, 2025
Just got back from a wonderful stay at Shangri-La Golden Sands Resort in Batu Ferringhi, Penang, and it was everything we hoped for — relaxing, family-friendly, and full of island charm!
Faizah Fakerul
October 19, 2025
Everything is good👍🏽🌟. I love this hotel so much. My kids really enjoy especially at the pool n adventure zone.
Iszraei
September 13, 2025
Shangri-La Golden Sands truly embodies relaxation, with a welcoming atmosphere, friendly staff, and a laid-back charm. The food is excellent, the beach is beautiful, and guests also enjoy the convenience of a complimentary shuttle service to downtown Georgetown via Jen Hotel.Kudos to them!
KCJJJ
November 17, 2025
The hotel service very good. Morning breakfast so good and perfect.
DANNY HUNWICKS
September 8, 2025
the best hotel in penang..
i tried a bbq night with slipper lobster it very delicious
the breakfast have menny style malay chinese indian arab.. and the hotel workers are really frenly bring my wife n child to enjoy pool n the beach are very nice
ieieieka
September 28, 2025
Best hotel ever. Location dia senang betul nak cari makan. Mcd pon walking distance je. Breakfast ok but not superb. Macam² pilihan ada. Swimming pool and safety very good. Guard always jaga. Pantai dia tak landai but ok for healing. Very kids friendly ya hotel ni
Services & Amenities
Most popular amenities
Restaurant
Outdoor swimming pool
Free
Beach volleyball
Beach bar
Gym
Private parking
Free
24-hour front desk
Luggage storage
Free
Bar
Tennis court
Cafe
Taxi booking service
Conference room
Multi-function room
Children's pool
Playground
Water slide
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Restaurant
Outdoor swimming pool
Gym
Bar
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front desk services
24-hour front desk
Lockers available
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Languages spoken
English
Malay
Chinese (Mandarin)
Food & drink
Cafe
Bar
Lobby bar
Room service
Health & wellness
Tennis court
Gym
Beach volleyball
Beauty and makeup
Activities
Public beach
Water slide
Beach bar
Public areas
PA and sound system
Non-smoking floor
Elevator
Humidifier
Vending machines
Picnic area
No smoking in public areas
Outdoor furniture
Garden
Cleaning services
Laundry service (off-site)
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Playground
Kids' board games/puzzles
Books and videos for kids
Children's pool
Business services
Multi-function room
Conference room
Fax/copying service
Wedding service
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property 1 day in advance by email/phone
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | MYR 179.00 (approx. €37.55) per person per night |
Breakfast
CuisineContinental
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | MYR 39.00 (approx. €8.18) per person |
Children 12–17 years old | MYR 82.00 (approx. €17.20) per person |
Adult | Buffet:MYR 82.00 (approx. €17.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. €41.95) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1980
- Renovated: 1995
- Number of Rooms: 387
Phone:+60-4-8861911
Email:gsh@shangri-la.com
With a stay at Shangri-La Golden Sands, Penang in George Town, you'll be 0.6 mi (0.9 km) from Ferringgi Beach and 4.2 mi (6.8 km) from Tropical Spice Garden. This 4-star resort is within the vicinity of ESCAPE Adventureplay and Entopia by Penang Butterfly Farm.Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the resort's 24-hour room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Continental breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This resort has 5 meeting rooms available for events. Free self parking is available onsite.Make yourself at home in one of the 387 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Check-in time at Shangri-La Golden Sands, Penang starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Shangri-La Golden Sands, Penang?
Does Shangri-La Golden Sands, Penang have a pool?
Yes, Shangri-La Golden Sands, Penang has a swimming pool for guests.Does Shangri-La Golden Sands, Penang have a pool?
Are pets allowed at Shangri-La Golden Sands, Penang?
No, pets are not allowed at Shangri-La Golden Sands, Penang.Are pets allowed at Shangri-La Golden Sands, Penang?
Does Shangri-La Golden Sands, Penang serve breakfast?
Yes, Shangri-La Golden Sands, Penang serves breakfast for guests. Breakfast options include Continental style. Does Shangri-La Golden Sands, Penang serve breakfast?
How much does it cost to stay at Shangri-La Golden Sands, Penang?
Room prices at Shangri-La Golden Sands, Penang vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Shangri-La Golden Sands, Penang?
How to get to Shangri-La Golden Sands, Penang from the nearest airport?
The nearest airport is Penang International Airport, located about 49 mins from hotel by car (30.3 km) away.How to get to Shangri-La Golden Sands, Penang from the nearest airport?
What’s the cancellation policy at Shangri-La Golden Sands, Penang?
The cancellation policy at Shangri-La Golden Sands, Penang depends on your room type and booking terms.What’s the cancellation policy at Shangri-La Golden Sands, Penang?
Does Shangri-La Golden Sands, Penang offer airport transfers?
No, Shangri-La Golden Sands, Penang does not provide airport transfers for guests.Does Shangri-La Golden Sands, Penang offer airport transfers?
About This Property
| Nearest Airport | Penang Intl. Airport |
|---|---|
| Distance to Airport | 30.31KM |
| Nearest Train Station | KTM Stesen Bukit Tengah |
| Distance to Train Station | 37KM |
| Average Price From | EUR163 |
| Hotel Star Rating | 4 |