Best Batu Ferringhi Hotels

"I’m a frequent traveller. I have been staying in a wide range of accommodations/lodging from 1 to 5 ⭐ in many countries. I can assure you that I have a more wonderful experience staying in a hostel in Europe than in Park Royal Penang Resort. What’s more disappointing is that I experienced this in my own country. Made 2 separate bookings (different dates on different sites) and I took my time to contact them much earlier to get them to combine my bookings. They replied me and assured that they were duly noted, will do the necessary to make sure a smooth check-in process for me. On the day of checking in, I once again informed the staff that i have contacted them, first thing when she greeted me. Thought she checked it in their system but she didn’t inform me that she just checked me in for only one day - that I have to go down to the counter again the next day to recheck in. Luckily, i noticed it just 30mins before 12pm on the second day itself. Their staff double standards treatment towards us guests was too obvious by the way they greet us local (at least me & my mom) and foreign tourists. Room standard was just mediocre and did not even reach the level of a 3star hotel hygiene & cleanliness in Thailand. A hotel lobby didn’t even smells like a hotel lobby. Checkout experience- no one of their staff cared to ask if we needed assistance, because they were busy assisting a group of foreign guests loading their bags into the van. Overall, i came to ParkRoyal Penang with the highest hope to experience the best stay with my family and i left deeply disappointed."

"This place is great, the check-in instructions are clear and registration is easy. Both the living room and the room can see a little bit of the sea. The environment is clean and hygienic, with a washing machine and dryer. The pool view is great and I will recommend it to other friends."

"Honestly friendly , forget take my airpods cal them, help me search n keep for me."

"I used it while traveling alone. The type of outlet didn't suit me so the charger I brought with me wouldn't work, but they quickly provided a replacement. I rented one room out of several buildings (houses), and the facilities were all clean. The other guests were quiet so I was able to use it without any problems, and it was very satisfying as it was reasonable compared to the price."

"The hotel is very good, the location is convenient, the staff is courteous, the car is so convenient, I recommend everyone"

"The apartment is nice and spacy and reasonably priced. Could stay there again. The check in procedure is quite complicated as the complex is run by a number of agents and individual owners. We eventually figured it out and the rest of the stay was good."

"The hotel is opposite the beach, the location is good, and there is Shangri-La Hotel nearby. It's hygienic and clean, the environment is very good, the handsome guy at the counter has a sincere attitude and can speak Chinese. Because I didn't do my homework well and didn't bring an adapter plug, the handsome guy even lent me one to use. Thank you so much! !"