Hilton Garden Inn Hotels in Bazhong

The hotel has its own parking space, and the rooms and restaurant share an elevator, which is noisy on the lower floors. I told the front desk that I wanted a quiet room, and they initially arranged a room next to the elevator, but I requested a room change. It was not bad, but there was a half-opened bottle of mineral water in the room, which was on the TV cabinet when you entered the room. At 10:30 in the middle of the night, there was a strong floor shaking sound, which was obviously the sound of running. I couldn't stand it until after 1 o'clock. I hoped that the staff would intervene. The first thing the staff did was to come to my single room to listen, and then told me that it was the gym downstairs? ! Gym at midnight? They also said it was a public facility and there was nothing they could do! I emphasized that I wanted to confirm whether it was the child upstairs or next door, and the front desk confirmed that there was no child! I had no choice but to change rooms. After entering, I found that it was a connecting room. No one asked in advance whether they minded, so they arranged a connecting room. We were wearing pajamas in the middle of winter and it was one o'clock in the middle of the night. . There was no choice but to confirm with the staff that there was no one opposite and then make do with it. I slept all night facing the door leading to another room. That's pretty bad. If it is a new opening, please strengthen training.