Northeast Penang Island Beach Hotels

"Surprised by how clean it was despite being an old hotel in the area. I am overall satisfied with the hotel and my room, especially the cleanliness of the toilet and tub area. If I have to be really fussy and pin point a thing I did not like, it would be that the blanket is slightly thinner than I would normally prefer a hotel blanket to me. However, this is just my very fussy side speaking. Overall, I would give this hotel a 4.9 out of 5. I had booked a room with breakfast during my two days there for a workshop. Both days are somewhat the same, food was decent. The workshop provided lunch which led me to again dining in the lunch buffet section, overall it was pleasant. I like it that the hotel provided a variety of Penang food over the two days. My fav was the rojak which I took a photo here haha! Hub enjoyed the pool and hot & cold pool (sadly the sauna was under maintenance). Before I checked out, I also happened to be part of the Penang heritage launch ceremony. So, I got to see some of the really beautiful art work and nyonya clothing items on sale at the pop up stalls at the lobby too. The hotel also was serving nutmeg juice and Penang famous snack 豆沙饼. I must mention too, that I got a sea view room which allowed me to see the extension project by MBPP. There was a very happening and lovely park opposite the hotel just minutes walk away. I couldn’t help to bring myself over and was really happy to experience the joy of the families enjoying the facilities there. Huge slide, lots of climbing equipment and a very decent skatepark! Running track was very nice too! You must check it out if you’re in Penang! It was overall a pleasant stay in all."

"The pools are great. The kids love them. Just don’t bring or order food at pools, or the crows will never leave you alone. The room we booked was very spacious. Perfect for family. From trip.com, it mentioned we might get a 3m extra large bed. Unfortunately, it didn’t happen. It’s a 1.8m king sized bed. A lot of different food at breakfast. But it’s quite crowded after 9."

"Good swimming pools, kids can play all day there! The room is a bit dated though, functionally all fine.  The resort is in a good location, good food and even with free shuttle bus to the George Town. Will consider to come again!"

"My last stay at Ascott Gurney Penang was in Oct 2024. I travelled with a girlfriend and it was my first time staying. The experience was fantastic (the room view, the service provided, the cleanliness of the room, the pool and gym facilities etc) thus, this time I brought back my family and my in-laws to stay again (3 rooms). Was slightly disappointed this time. 1. The rooms assigned this time were not great, all low floors and the views were restricted (my last stay the room view was superb!) 2. There were lots of birds in the swimming pool area and I think the hotel should do something about it. There were droppings on the floor around the pool and after swimming for a short while, I felt uncomfortable as I could see something floating in the pool as well so I left…. 3. On the 2nd day morning, servicing staff promptly made up my room but not on the 3nd day morning. I was out between 10am to 1pm and was surprised to see that the room was not cleaned. I had to personally go down to the front desk to make the request to clean up… But overall, the service was still good, staff were courteous and helpful in general. I recommended Ascott Gurney to my husband this time, but he was quite disappointed with Ascott Gurney Penang, especially with reasons listed above and still prefer The George Penang where we stayed in end 2023 instead."

"I’m a frequent traveller. I have been staying in a wide range of accommodations/lodging from 1 to 5 ⭐ in many countries. I can assure you that I have a more wonderful experience staying in a hostel in Europe than in Park Royal Penang Resort. What’s more disappointing is that I experienced this in my own country. Made 2 separate bookings (different dates on different sites) and I took my time to contact them much earlier to get them to combine my bookings. They replied me and assured that they were duly noted, will do the necessary to make sure a smooth check-in process for me. On the day of checking in, I once again informed the staff that i have contacted them, first thing when she greeted me. Thought she checked it in their system but she didn’t inform me that she just checked me in for only one day - that I have to go down to the counter again the next day to recheck in. Luckily, i noticed it just 30mins before 12pm on the second day itself. Their staff double standards treatment towards us guests was too obvious by the way they greet us local (at least me & my mom) and foreign tourists. Room standard was just mediocre and did not even reach the level of a 3star hotel hygiene & cleanliness in Thailand. A hotel lobby didn’t even smells like a hotel lobby. Checkout experience- no one of their staff cared to ask if we needed assistance, because they were busy assisting a group of foreign guests loading their bags into the van. Overall, i came to ParkRoyal Penang with the highest hope to experience the best stay with my family and i left deeply disappointed."

"The hotel is located at the beach front and near to the main road. It is accessible to town and Gurney. There is a food court in a walking distance which you can find all the local dishes there, such as satay, peanut pancakes, bak kut teh, prawn noodles, curry noodles, Indian Apom balik etc. The hotel room is spacious and neat . It provides organic herbal body wash, hair shampoo,hair conditioner and hand liquids . The gym has nice see view. There is a beach pub where you have drink there. The swimming pool is kids friendly and there is a kids club where they can play at there. This hotel suits young kids and teens . We will come back again for the sixth time."

"Five-star facilities, five-star front desk service, but one-star doorman service. I leave this review for all non-white potential guests: There's evident racial discrimination in the concierge service here. The doormen exclusively assist white guests by greeting them, opening car doors, and handling luggage. My family felt uncomfortable about it, so I can no longer ignore their experience. While the hotel itself is beautiful and all the rest staffs are friendly and professional, I strongly recommend standardizing your SOP or replacing the door team. British colonialism ended decades ago."

"The room was spacious, clean and new, a lovely view beach , The front desk staff was incredibly helpful. Location is fantastic, lovely view beach infront of the hotel. few step on foot to the beach. swimming pool is amazing, parking free. We love here so much, sure we will come back again. highly recommend here.. no regret to come."

"We had a lovely 2 night stay here. The views from the room was incredible. The room itself was clean but could have been better - the mattress was very hard, the hot water was almost non-existent and the shower head was barely working. Breakfast was a pretty standard hotel buffet. Food was good but a little lacking in variety. Note that the restaurant is over 2 levels so not very accessible-friendly."

"Hotel is brand new, used to be the old Copthorne. Nice n new. They are still doing quite a fair bit of touch ups... Many workers ard pool area, stairs etc. Staff are all very pleasant. Housekeeping was OK. On the last night, I doubt if they vacuumed the room, as the bits of leaves which was left the night before was still there. Toiletries were not complete, no body lotion or shaver or hand soaps at the wash basin. So... Had to make do with the bath gels provided The shower area was long enough, but during and after showering, the water splashes out to the rest of bathroom. So pls ask for extra floor mats. . Towels were nice n fluffy. Room was great... Spacious. We took a 3 person room, but it can have 4 people comfortably. Room view was nice (sea view) n quiet. Hanging clothes area was sufficient. The safe could have been placed higher, we were struggling to see what we left inside... Had to go on all 4s. Oh... The fridge was not cold. Didn't bother calling maintenance, coz we were leaving the next day. Think the room can be improved like maybe garden chairs at the balcony, a drying area for swimsuits, extra floormat going to the balcony, maybe a small writing table for work. There is a table, n it was handy for the food we had, but not conducive as a work table. The metal cups were really cute, however, after 1 cup of coffee or tea, it's stained really badly. Overall was a great stay. Pool was very nice, staff were very pleasant. Attitude is 5 stars. Tq"