Grand New Century Resort Silver Beach Beihai

The elderly with a baby stayed at Kaiyuan. I had heard that it was a very good parent-child hotel in Beihai. Before checking in, I received a call from Miss Chen, a housekeeper. After adding her, she responded to everything. She responded very quickly, had high emotional intelligence, and helped to achieve everything within her ability. Check-in was very fast. The baby liked the little doll when she entered the room. The room had a good view, facing the sea, and the environment was clean and tidy. It felt like a vacation, but the weather was not good, and it was a little gloomy. But the staff here provided warm service and made guests feel at home. When the baby saw the sand digging tools, he said let's go to the beach quickly. Aunt Fan Ruzhen from the housekeeping department helped put up the baby fence and brought baby supplies prepared by the housekeeper in advance. She smiled sincerely and felt the enthusiasm from Beihai. There was also the housekeeping aunt I met in the corridor. I forgot to ask her name, but she was also very enthusiastic and took the initiative to greet the baby. There was also Brother Zhang Guolong from the concierge department, who smiled from the heart. Seeing that it was inconvenient to bring a baby, he asked about the floor and helped swipe the elevator card. The uncle from Northeast China who opened and closed the car door at the door also started to help with the luggage and opened and closed the car door when getting on and off the car. The guy who swipes the room card at the entrance of the Chinese restaurant is also very gentle. I think the overall experience is very friendly to families with children. For example, the caretaker of the children's playground listened to the children's situation and helped maintain the order of play among the children. She can also do some simple handicrafts. All these details really add points, and the experience is very good. But the lobby bar feels understaffed. The staff is very hard-working and non-stop. There are also Chinese restaurant service staff who bear a heavy workload, so they are busy with various tasks at hand. Can more staff be arranged? I can feel their pressure. The food delivery robot is also hard-working. You don't have to go downstairs to pick up the takeaway by yourself. The good experience is doubled. In the future, I will recommend it as the first choice for families with children to Beihai.

This time when I came to Beihai, I stayed at the Silver Beach Biyuan New Century Resort. The price was affordable, the cost-effectiveness was super high, and the experience was full! When you go out of the hotel, the Silver Beach is just around the corner. The hotel provides free sand digging tools, so you can enjoy the beach time to your heart's content, and the sense of happiness is overflowing! The service of the hotel is nothing to say, and every staff member is warm and thoughtful. The housekeeper Wu Xiaomei patiently answered any questions. We accidentally left something behind, and she helped us find it smoothly. Thank you so much! There are many choices for breakfast, all kinds of flavors can be taken care of, and the food is super satisfying. However, there are still some minor flaws in hygiene, and there is room for improvement. But overall it is really great, and I will stay here next time I come to Beihai!

The location of the hotel is very good. There is a beach right outside, and the beach is sparsely populated and beautiful. It's good to play around the hotel these days. Breakfast is also very good. I must eat noodles every day after staying for a few days. The fried pig's feet skin soaked in noodles is super fragrant. The hotel lobby also prepared ginger tea to cool down these few days, which is very considerate. Every staff member is very friendly, especially Ms. Wu Xiaomei. She is very friendly and enthusiastic, and her efficiency is extremely high, which adds a lot to the entire hotel!