Guest User
August 6, 2024
Environment: The hotel is in a very good location. You can see the silver beach when you open the curtains in the room. The most important thing when booking a hotel is that they have an infinity pool on the 6th floor, which is great for taking photos. It is worth recommending.
Service: Let’s talk about service. I can understand that hotel business is good during the peak season, because I own a hotel myself and know this very well. Hotel room attendants clean from the lower floors to the upper floors. It was after 12 o'clock when we came back from the tour, so we understood that the hotel was working and chose to wait. However, Naihe's allergy was really itching. He urged the hotel front desk staff many times to speed up the cleaning. He only said that he had done so and that he would check the progress, but in fact he did not. Some guests came later than us and checked in directly. I would like to ask, since we have already arrived at the hotel, can't our rooms be cleaned first? Another thing that made me most angry was that after we had already checked into the room, another guest swiped his card and opened the door. At that time, I was taking off my pants and getting ready to take a shower! The hotel made a major mistake and swiped the wrong room card! ! ! ! ! Isn't this serious? After this happened, I don't believe that the hotel didn't know about it and didn't even apologize or explain! The price of this hotel in Beihai is quite high. For the service, if it weren't for the swimming pool, I really wouldn't stay there... A room card holder only costs a few cents, so the hotel is not willing to replace it with a new one? ? The stains on the hotel sofa...the palm prints on the bathroom glass...this is a hotel in Beihai...(This is not a review by a peer, this is just the most objective and true evaluation of a tourist)!
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