Family-friendly Hotels in Beijing

This room is very nice, in our room on the -1 floor there are all the comforts you need (bathrobe, toothbrush etc.) there is sokompiu possibility to adjust the lights, and the shower is spacious and there are large and soft towels. the only thing the room is not very soundproof.

It’s our second time staying at this hotel. We had a comfortable stay. The rooms are clean, and there’s a wide selection of food for breakfast. The only thing we didn’t like was one of the staffs attitude. I asked her to help me order food from meituan a Chinese app) for ordering food and she said she doesn’t know how to do it, I was like seriously? I think she was too much consumed of her computer work at the front desk that saying I don’t know is the fastest way to dismiss me. It was late. We had a very long journey and we were hungry. She should have at least tried. Meituan as I showed her is a very common app for food delivery service in China and she said she doesn’t know. She didn’t even try.

Its basically Shangri-La hotel with different name. Even their wifi name is Shangri-La hotel, so if you planning to stay near to China World Shopping Mall its very convenient 2 min walk. Rooms are spacious nothing special. I stayed in October so rooms were very cold, literally i was freezing and asked for heater, but service desk said they don’t have any left.. So if you plan to come here in winter season you better leave a note on the bookings comments section about the warmer.

The hotel is lovely, big and feels luxurious. The room was good, but beds are small. It seems strange that a hotel like this would have double beds. Ideally hotel beds should be King. The pool area was lovely, but the fact that hotel guests have to pay for access to the hot springs is not good. It should be included with all room bookings. Our main negative point about this hotel was the service. It’s was shocking. When ordering a drink and meal in the bar/lounge area, it took over an hour to get anything we ordered and then multiple orders were incorrect. Nobody working there seemed to know what they were doing. Another concern we noted was that when we phoned the reception from our room, there was nobody at reception who could speak English. We made a booking for 4 people, but the room was only set up for two, so when we asked for more towels, pillows and water bottles. They were delivered to our room but just dumped in a pile near the door. This didn’t seem quite right and not what we expected from a hotel of this caliber.

Always a good time staying here. Nothing to complain about all positive reviews, friendly staff, clean rooms, and comfortable beds and amazing breakfast. I always recommend this hotel to my friends. My recent stay here decided to book the deluxe suites, which are the newly renovated suits, I must say they are a bit smaller so maybe not ideal if you are traveling in a group , family or you like your space.

I have generally only good things to say about my experience. The incredible upgrade from 2 rooms to an apartment was great. Breakfast buffet was included in my rate of choice, and it has one of the most amazing breakfast spreads I have seen. Location was already central and walkable mostly in mall to 2 adjacent MRT stations accessing 3 key MRT lines. I can only share one photo of 1 of the bedrooms, as the other room and my living room had my family inside. They even have fruit basket for me. My main minor gripe was that I wish they could also have provided disposable face masks that we then had to find ourselves. Face masks could help with the cold of winter that we underestimated. But all in all, it was really a great experience at Hyatt. Full marks !

Very average unfortunately. Staff were nice but just felt like the hotel wasn’t new or had something that made me feel like I really wanted to be there. Was told about their breakfast and thought it was very average as well. For the price I paid , I felt I could have done a lot more with my money somewhere else. Won’t return again.

The hotel’s location is unbeatable—situated in the heart of Beijing, it offers easy access to key attractions, shopping areas, and public transportation. The proximity to iconic landmarks like the Forbidden City and Wangfujing Street made exploring the city incredibly convenient. Although the hotel is abit old, the room was spacious, elegantly designed, and impeccably clean. The luxurious bedding to the thoughtful amenities, made it feel like a true retreat. The view from my room was also stunning, offering a glimpse of Beijing’s skyline that added to the ambiance. Ambience at the hotel lobby was awesome. With a grand piano, high ceilings and floor to ceiling windows facing the garden. What truly stood out was the exceptional service from the staff. Every interaction was met with genuine warmth and a willingness to go above and beyond to ensure my comfort. From the concierge’s expert recommendations to the housekeeping staff’s meticulous attention, I felt well cared for throughout my stay. The Regent Beijing exceeded my expectations in every way, and I highly recommend it to anyone visiting the city. I look forward to returning in the future!

It was wonderful hotel and they help a lot. They can speak English. Happy to stay here. We didn’t have breakfast at hotel so I dont know about breakfast.

Very fancy hotel located in a business area of Beijing. Nearest metro station is 5 minutes of walking distance (line 1) which will get you everywhere around the city. Staff spoke a good English (not to be taken for granted in China) so communication was easy and effortless. The hotel has a nice gym, swimming pool and SPA. Overall a very high level experience.