UrCove by HYATT Beijing Forbidden City

A great stay in the hotel. The location is great and the staff is very welcoming. A special thank 包子Baozi for his help.

The location of the hotel is great, just next to Tiananmen Square. There’s a nice view to the Palace from the hotel terrace

This hotel was old and DISGUSTING. Do NOT book this hotel if you care about your own health. There was mold all over our bathroom, on the ceiling and walls, and water damage on our bedroom walls. We booked for 7 days, and checked out after the first night as we could not live there. We booked an executive queen room, which was advertised to be 28-35m squared with a window, and received a tiny room that had no space to even open up a suitcase on the ground! And the “window” was an indoor terrace that didnt have any windows to outside. We had to go back to the lobby to ask for a new room, and the staff working, Mark, was not very friendly or apologetic. He gave us a new room right beside the other room (not sure why this wasn’t given to us in the first place), which was much bigger but still very dirty and moldy and had no windows. Note that this hotel has only 2 elevators that are very slow, and only one elevator goes to the lobby on the 8th door. The “free snacks” were not replenished, and the lobby coffee is extremely expensive (25-30yuan for a self made machine espresso). Location is great though, very close to the transit and Wangfujing. The gentlemen working downstairs were very nice though. Would not recommend this place to anyone.

As a solo female traveler, I often seek accommodations that offer comfort, safety, and a welcoming atmosphere. I recently had the pleasure of staying at the Hotel, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional hospitality. They were quick to assist me with my luggage and provided a detailed overview of the hotel’s amenities and nearby attractions. Their attention to detail made me feel genuinely valued and at ease. The room I stayed in was beautifully appointed with traditional Chinese decor, providing a perfect blend of modern comfort and cultural charm. The bed was incredibly comfortable, and the peaceful ambiance of the hotel allowed for restful nights. I particularly appreciated the cleanliness; the housekeeping staff went above and beyond to ensure everything was spotless. Safety is always a priority for me when traveling alone, and I felt completely secure within the premises. The hotel has 24-hour security and a well-lit entrance, which added to my peace of mind. Additionally, the location is fantastic. As a solo traveler, I also appreciated the opportunities to meet others in the communal lounge area. It was a great place to relax after a day of sightseeing, and I had the chance to connect with fellow travelers and share experiences. In conclusion, I highly recommend this hotel, especially solo female travelers. The combination of outstanding service, beautiful accommodations, and a safe environment made my stay truly memorable. I can't wait to return to this little oasis on my next trip to China!

Had a very pleasant stay here from check-in and check-out! All customer service here was helpful and especially thanks to Mark for all the arrangements ! Keep it up !

NEVER BOOK THIS HOTEL. We change from room 5026 to room 5030 but they are the same. You cannot breath in the room if you close the door! We opened the door whole night to sleep. Beijing is -5 degree and our room is 32 degree. This is a close box, not hotel room by Hyaat. I booked 4 nights but must to check out from the first night! They promise to refund 3 nights but they dont. Staff cant speak English. Manager of hotel can say sorry in review feedback but i dont think they fix their mistake. Ventilation system was broken, it was so noisy, we ask for another room then is was the same. We cannt sleep whole night!!! This hotel destroy our holiday in Beijing! Very bad experience in Beijing! They bring us a fan!!! Can you imaging we need a fan during a winter time in Beijing in a hotel manager by Hyatt? DONT TRUST WHAT THEY SHOW YOU ON ANY APP. I was booked this hotel from Trip.com.