Pingtaiyanshouguan
January 31, 2024
The store has deceived consumers: first of all, the room is on the ground floor, cold and damp, and secondly, it says on the margin that the signal is poor, but in fact the mobile phone has no signal at all. The bathroom was also too dirty to look directly into. Then after booking the room and confirming it, the hotel will not give you a refund, completely ignoring the consumer experience. Inducing consumers to pay more to book expensive rooms in this hotel. I originally thought about upgrading if it didn't work out, but after going upstairs and looking at the rooms upstairs, it was just that they were not underground, and the hygiene problem was worrying. The front desk has a bad attitude, which makes people feel like they can't live in it. In the end, the store insisted on not checking out, and thanked Ctrip for handling it. Finally, I suggested to Ctrip that such merchant cooperation could be banned, which would completely affect Ctrip’s reputation.
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