Guest User
November 14, 2024
The bad review is given to the lady at the front desk. She acted like a **** from the moment she checked in. What a cool hotel you have.
I wanted two room cards, and the second lady at the front desk said: We only have dozens of room cards in total, and they have all been borrowed by guests, and we don’t have any now.
I said that’s because we arrived late and it’s gone by now.
The second sister rolled her eyes and said, "I can't help it if you don't understand me so well."
What did I say? Is it worth rolling your eyes? You are in the service industry, okay, what are the etiquette and courtesy you should have?
When we got to the room, there were only two bottles of water. I asked the front desk for two more bottles of water. The person was not happy and said: There are only two bottles of water in one room. Forget it this time, I will give you two bottles. There will be no more in the future.
What kind of hotel is this? You can't even give me water. Besides, I booked a chess and card room. I should give you four bottles of water. Could it be that two people are drinking while the other two are watching?
I have never given a negative review to a hotel, but this negative review must be sent out. In order for other guests not to be disappointed, this hotel does not even have basic comfort, let alone cost-effectiveness.
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