Beiyuan Grand Hotel

The service is still very good. Since the room I booked had not been cleaned up when I came, I was upgraded to a new room. Every staff member in the hotel will actively help you. The takeaway was sent to the front desk, and the robot delivered it to the room in a short while. It was great. The front desk staff was warm and thoughtful, with a friendly attitude and thoughtful service. The lobby was spacious and elegant, with elegant and soft music, which made people feel happy~ I say again that the service of the front desk staff was really good! ! ! A very gentle lady, beautiful, and polite! ! I would ask her when I didn't understand something, and she was very patient to answer for me. If it wasn't just five stars, I would give her 10 stars. I hope the lady works well, it's really super good and must give her a chicken leg 🍗🍗 plus a bonus is the best~~ I must book this hotel again next time I come!

A hotel where a friend stayed when he came to the city. The price/performance ratio was good, and the room space was OK. Although the hotel was not very new, it was good overall, mainly economical, clean and tidy. There was a bathtub in the room, and the children could play in the water if they did not go out, killing their boredom. The hotel uses a card to go upstairs, and the privacy is also higher. The front desk Xiaoxue's service was particularly good, warm and polite. After staying for a day, she gave us fruits and instant noodles, and explained in detail how to use some items in the room. When I left, she saw that I had too much luggage and helped me pull it. I was very touched.

I checked into the Beijing Beiyuan Hotel on February 20. Very considerate: Due to time constraints, I arrived at the hotel at 6:00 in the morning. The considerate front desk staff (San San) immediately checked me in (17th floor); and also upgraded my room (special thanks to her, this extremely professional lady). Then there were constant surprises: welcome fruit, elegant living environment, and just the right room service, everything... The warm scene is still fresh in my memory. In addition: Due to back discomfort, the staff member surnamed Zhou was even more kind to give me his own warm patch, which was flattering 😃 Come again next time 😁🎉🎉

The service is very good. The room is very clean and well-equipped. There is a small refrigerator in the room, which is very convenient for refrigeration. Xiaoxue at the front desk is very good and the check-in is very fast. The hotel also has an intelligent robot, which is very convenient for ordering takeout. I was on a business trip recently and it happened that there were many conferences in this hotel, so there were a lot of people. Xiaoxue helped to keep an eye on and extend the room, avoiding moving back and forth. The service was very considerate.

The hotel is in a very convenient location, with many places to eat around. The room is large, clean, and the service is first-class. It feels like home. The front desk Xiaoxue is very enthusiastic and gave gifts to the children.

The room is spacious, well-equipped, and the service is very considerate and attentive. Because I am afraid of the cold, they specially adjusted a room on the sunny side for us. Xiao Ou from the customer service center is really very careful and thoughtful. I am very grateful to her.