New Youth Art Hotel

The front desk service was very good. Although it was minus 10 degrees outside, the room was very warm and not cold at all. There were welcome fruits. There were many restaurants nearby. The Great Wall was very close and only a few steps away. The night view and drone show were very nice.

I have stayed in many nice hotels in China and I think the service is very good. This year during the Spring Festival, I stayed at the New Youth Art Hotel and the feeling I got was better than before, as warm as returning home. The hotel's service is very considerate and caring. You can feel that you are being treated and cared for sincerely! This is a better hotel than any other one I've stayed in before! When we checked in, Miss Gaoshan at the front desk had already arranged the two rooms together to make it easier for us to take care of our family. While we were waiting for the room card, we had already drunk some warm ginger tea, and Miss Gaoshan had already rushed into the room to help us turn on the air conditioner. The luggage delivery was also very convenient and fast. As soon as we entered the room, the two young ladies at the front desk had already helped us bring up our luggage. Their friendly smiles are like the warm sunshine in winter. We had breakfast in the hotel restaurant and took a shuttle bus to visit the scenic area (it was very cold as the temperature dropped. The driver of the shuttle bus asked us where we were going and quickly stopped a car to take us there. Before we got off the car, the driver also reminded us how to wait for the bus back. It was super nice). We had New Year's Eve dinner at Wangjing Tower. The service staff were very enthusiastic and the dishes were very good. The God of Wealth greeted us at the door. He didn't disturb us too much but was always able to meet our needs and treated us with sincerity. There are many amusement projects in the scenic area, and the New Year atmosphere is very good. After eating the New Year's Eve dinner and walking back to the hotel, I drank the tea in the lobby to drive away the cold. I just said that the tea tasted really good, and the lady at the front desk actually called the restaurant and sent a pot of brewed tea to our room! I am so touched. These services are not exaggerated, but they are definitely the most surprising! I can’t remember the names of these service staff who are like mountains, but it is these mountains who sincerely serve tourists like me. I went to Gubei Water Town once several years ago, but my impression of it was not very deep (I stayed at the more expensive Shisanmei Hotel, which cost two to three thousand yuan a night, but the breakfast set did not fill me up). But this time, it really amazed me. Now the overall service awareness has reached a very high level. This should be based on long-term management + training👍