TOM_SH
January 4, 2025
Overall, our stay was a wonderful experience. The hotel is conveniently located about a 10-minute walk from the Jiaomendong (East) metro station (Exit B, the closest exit). Near the station, there’s a large shopping mall, Intime Department Store, offering a variety of options for shopping and dining, including popular brands like KFC, Pizza Hut, Hey Tea, ChaPanda, and Starbucks, as well as local food options. I highly recommend crossing the street to Exit C (or using Exit C directly), where Wumart supermarket on the first floor has affordable souvenirs. If you walk one intersection further, you’ll find a 7-Eleven. Additionally, there’s a McDonald’s right across from the hotel, which we enjoyed. Although the hotel is somewhat far from major attractions, you can easily reach them by metro and explore the city.
The hotel offers plenty of parking spaces. The interior of the building is designed to feel cozy and inviting.
The staff were incredibly warm and welcoming, going out of their way to assist us despite the language barrier, using a translation app to communicate. As a kind gesture, they greeted us with a cup of delicious tea, snacks, and candy.
The room was spacious and convenient, featuring a balcony, refrigerator, pantry, and washing machine. There was also a microwave available at the front desk. The room was clean and well-maintained, though we occasionally detected a faint cigarette smell, even though it was a non-smoking room. The water pressure was excellent, and hot water was available instantly.
**Suggestions for Improvement:**
1. **Signage:** Since the hotel is situated in courtyard behind the guardhouse, it took us a while to locate it. Adding English signage alongside the Chinese on the building would make it easier for international guests to find.
2. **Room Amenities:** Daily housekeeping should ensure that all items are properly replenished. We booked a room for three people but initially received only two sets of towels and bottles of water. Although the staff promptly addressed this upon request, it would be better to avoid the hassle.
3. **Room Layout:** The two large beds in our room blocked access to the wardrobe, which made it less practical.
4. **Gym Facilities:** The gym equipment was broken and unusable during our stay, which was disappointing.
Despite these minor inconveniences, we truly appreciated the hotel’s hospitality and convenience, and we look forward to staying here again in the future.