Guest User
August 7, 2024
When I checked in, there was a female receptionist (one with undyed hair) who had a dark face throughout the whole process. My teenage son accompanied me to check in, but he didn't need to check in. The receptionist asked my son for his ID card. I said I didn't bring it with me and I just put it up. I understood that it was a rule after something was rejected, so my son went to the lobby to wait for me to finish my work. When I was about to go upstairs, he said with a black face again, reminding me that I can’t go upstairs without an ID card. I thought: 1. We don’t want to go up again. 2. What are you doing? It's not a confidential unit, why should it be like guarding against thieves? Very unpleasant check-in experience. The hotel does not have an elevator. The room equipment is average but it is clean. The attitude of the guy when checking out was quite friendly.
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