Guest User
January 31, 2023
We visited Pooler this weekend and had the pleasure of staying at a great hotel. Cottonwood suites savannah conference center. Was a pleasure meeting and chatting a bit in tge morning with Maya at the reception desk. At checkout inadvertently forgot 2 travel bags with makeup and recently bought important reading material. The following day when I realized my bags were missing I contacted the hotel and Maya helped by checking wit housekeeping and also informed me they found a pair of sneakers. . It was a courteous and polite effort of her. Going the extra mile and locating my missing items. The hotel is clean and well maintained. Conveniently located near 95 south ramp. I've read negative reviews from other travelers, don't quite understand why so many complaints in the all around hotel's maintenance. Thank God our experience was very pleasant. I will definitely recommend it to friends and family traveling near Pooler, Ga and will not even look for another hotel or a better deal in that area Totally satisfied with the hotel and the wonderful staff. Thank you Maya for your prompt assistance locating my bags. It's clearly how you enjoy your daily interaction with the hotel's guest. I always advice the next generation to work on something you truly enjoy. It is shown on your performance how you happily do your job with great confidence and pleasant demeanor. Kudos to the hotel and professional staff. Thank you for making our stay pleasant with your excellent customer service.