Benda Hotels with Bars

This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day. The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport. Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby. The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.

The staff are friendly and understanding, starting from checking in, and checking out. Amazing welcome experience. I am not sure what's the name of receptionist that serve me on the 28/12? Please check your system to convey my thanks to this lady who is so professional, knowing what she's doing, always smiling, 😊 The checking in is so smoothly.From security to restaurant all staff are properly trained 👍I will definitely recommend to all my staff, Relatives, friends. Stay no where in the airport but At this hotel. Regards Raymond Yong Australia

Arriving at midnight, felt relieved that the hotel only a short trip to start resting after a long whole day journey. The breakfast prepared as early as 6 a.m. suits our appetite and start early to our next destination. Hotel staff are nice and helpful.

The airport shuttle service was disappointing. The hotel staff failed to provide the pick-up location and did not inform me of the shuttle schedule at the time of booking. Although I had provided my flight details and arrival time when reserving the service, I had to send several messages after arriving at the airport before receiving a reply with the pick-up location and shuttle schedule. This left me waiting at the airport for 40 minutes. While the hotel eventually arranged for a private car to pick me up immediately, such a mistake is unacceptable for a five-star hotel. The gym equipment is somewhat basic. Given that this hotel is located near the airport, most guests likely choose to stay here because they have a flight the next day. As such, guests are unlikely to leave the hotel once checked in, making the quality of the hotel's facilities even more important. This is an area I recommend improving.

As my partner put it. Miles better than the Ibis Budget to which this hotel is cojoined. It was a good choice for an overnight stop at the airport. The room was of a fair size and the bed was comfortable, It was available at the time we checked in and all went well. Didn't use any facilities as it was time for bed. Easy to get grab (even at 6am) or the hotel can get you a car for transfer back to the airport. A few shops / restaurants nearby. A good comfortable nights sleep.

Fairfield by Marriott Jakarta Soekarno-Hatta Airport is a modern, clean hotel with friendly staff and convenient amenities, including a fitness center and dining options. Guests appreciate the free shuttle service to the airport, though some have found the shuttle schedule inconvenient. Overall, it's a great choice for travelers looking for comfort and proximity to the airport.

very good Facilities: good Health: good Good environment good service

Im pleased during my short stay. Hotel is clean, service are good. Staff are helpful and courteous with their greetings and sincere smile. I like their free shuttle service to the airport. Facilities are almost complete with swimming pool, gym, billiards and welness spa plus their unique Durian resto. There is only one glitch that happened in the Rimba Durian resto that the staff have forgotten to placed our food orders, we have waited for 1&1/2 hours until we sense something not right.. staff have asked for apology..but honestly my excitement to have try their local cuisine melts off.. But generally, rating still all good for me.❤️.

The room was very tiny especially the non window (i think if the room was tiny as that must have atleast small window coz really hardly to breath). We requested for room with window and they granted the request. Food was great especially the desserts.