Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort– Adults Only

Hideaway Royalton Riviera Maya was a nice weekend getaway for me and my brother but also a reunion with friends. I know the hotel is closing for renovations and hopefully it can get the well needed repairs/upgrades. For me, it was better than I expected but still lack a lot and the price should've reflected what service would be given. Definitely understaffed and affected many things like a domino. The food needs to be better especially the buffet. The only food that was consistently delicious was the fish!!! The Zen restaurant delicious but a sauna so couldn't finish our food. The building itself needs repair as I cut my finger in the pool from lose tiles. We had a leak for the light in our room, but thankfully maintenance fixed it right away. The water activities could've been much better. Too many physical challenges not enough fun challenges.

Paid for an upgrade and received a worse room than what I started with. The mirror was broken, the A/c didn’t work, and the tv didn’t work.

Everything was perfect! Drinks, food, vibes! Music is needed for the pool area, other than that I have no complaints

I came home with bedbug bites , I wish I could upload the pictures and put this in my first review before I submitted it .

Property was under construction they did not mention that when I booked and most restaurants was closed due to this I checked in on check in day and then left the following day due to the noise and not being able to enjoy myself I expressed this to the lady and they said I didn’t

Great service all around! I recommend the swim up room just for the calm private vibe. Food was good and I got to relax! Looking forward to coming again especially with the new renovations about to happen for the next few months. 5🌟’s