Moon Palace Nizuc - All Inclusive
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1 room, 2 adults, 0 children
All properties in Benito Juarez
Moon Palace Nizuc - All Inclusive
No. 3 of 4-Star Select Hotels in Benito Juarez
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, Benito Juarez, Quintana Roo, 77500, Mexico
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Highlights
Airport drop-off available
Free parking
Lots to doGreat views
Ideal locationAmenities
9 Restaurants
Alcohol-free rooms (on request)
Golf course
Outdoor swimming poolFree
Beach volleyball
Beach bar
Sauna
Spa
All amenities
Property Description
With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 1.1 mi (1.7 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort. This all-inclusive property is 12.3 mi (19.9 km) from Delfines Beach and 13.5 mi (21.7 km) from Maya Museum of Cancun.
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8.6/10
This is good place. The foods, view, facilities are so wonderful.
All 102 reviews
Surroundings
Airport: Cancun International Airport
(9.1 km)
Landmarks: Play Room Nizuc
(<100m)
Landmarks: Playa Moon Palace @Nizuc
(110m)
Landmarks: Mini Golf at Moon Palace
(270m)
Landmarks: The Playroom at Sunrise
(390m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Superior Deluxe Ocean View - Kids & Teens Free
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Superior Honeymoon Suite Ocean Front-King Size Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior Deluxe Ocean Front - Kids & Teens Free
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Superior Deluxe Garden View - Kids & Teens Free
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior Governor Suite Ocean View-King Size Bed
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Superior Family Suite Garden View - Kids & Teens Free
2 Double bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
8.6/10
Very Good
102 reviews
- Cleanliness8.5
- Amenities8.5
- Location8.6
- Service8.6
Average for similar properties in Benito Juarez
Review summary
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Staff and Service: Visitors often commend the friendly and welcoming staff, who are proficient in both English and Spanish. The service is highlighted as exceptional, including housekeeping that cleans rooms twice a day, and prompt room service.
Guest User
August 13, 2025
This is good place. The foods, view, facilities are so wonderful.
여행♡인생♡
January 5, 2025
자연친화적인 곳이에요. 자전거를 타고 호텔을 구경하며 코아티, 도마뱀, 이구아나까지 여러 동물도 만날 수 있었어요. 바로 앞 바닷가도 멋지고, 맛있는 음식을 제공하는 식당도 많아서 호텔에 있는 동안 행복했습니다.
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sudhir
August 20, 2025
We stayed at Nizuc for one night before moving to Grand but Nizuc didn’t disappoint us and wouldn’t mind staying couple of nights again if I will have too.
Sarai
August 15, 2025
Oceanfront suite:
From August 8-12.
Was clean and comfortable with a king bed, ocean-view balcony, tub, shower, mini fridge (restocked daily), and liquor dispenser. Pools were huge, clean, and never crowded. Buffet had great variety; hibachi at Sunrise was the best specialty restaurant, but the Mexican restaurant in Nizuc was disappointing. Plenty of kid-friendly areas, arcades, mini golf, and easy transport around the resort.
Staff were outstanding—attentive and friendly, with fast check-in and luggage help. Atmosphere is relaxed and family-oriented. Downsides: resort credits feel like a scam (16% tax on inflated prices) and the membership sales pitch is pushy.
Overall, beautiful property, great service, and perfect for families.
Sasha
August 9, 2025
Had a great time at the moon palace would definitely come back. Staff was extremely nice and welcoming.
Katherine
August 7, 2025
Amazing service every where around the resort,
I would like to highlight three employees in Caporales restaurant, their names are:
Rafael
August 3, 2025
We enjoyed our family vacation, 19 people. Everyone in the resort made our stay very special. From the pool entertainment (Joseline), Javier and Inocente in Maglares Buffet to Riviera Maya Restaurant (Jenny).We can wait to come back❤️❤️❤️❤️
mykael
July 31, 2025
This place used to be good well really good i asked many of my friends to start there this last week I tino my kids back and surprice!!! All has changed I en counter bugs in the rooms, restaurants and the treatment was not not there. Servers had a bad attitude towards client when I confronted o the of them for the bad service and bad attitude he showed towards my and my family I received an apology from the head server however this shall not had happen in the first place there many of the servers that go above and beyon to help and serve but there was a few rotten ones that F it for all of the resort. This is not a good hotel to stay at least not any more it has gone bad with so many people and low quality service. It is my experience and opinion hope this changes soon because I did lived this place and the peace it had .
Services & Amenities
Most popular business facilities
9 Restaurants
Alcohol-free rooms (on request)
Golf course
Outdoor swimming pool
Free
Beach volleyball
Beach bar
Sauna
Spa
Additional charge
Massage room
Gym
Free
Public parking
Free
Airport shuttle pick-up
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Nightclub
Basketball court
Tennis court
Off-site
Billiards room
Table tennis room
Cafe
Airport shuttle drop-off
Additional charge
Taxi booking service
Car rentals
Currency exchange
Conference room
Additional charge
Children's pool
Playground
Free
Water slide
Kids' club
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
9 Restaurants
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Playground
Kids' club
9 Restaurants
MANGLAR
Style: Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 06:30-11:30, 12:30-16:30, 18:00-23:00
CARVAO
Style: Buffet
Cuisine: Brazilian, Steakhouse
Open for: Dinner
Ambience: Family-friendly
Business hours: [Mon - Sun] 18:00-23:00
CAPORALES
Style: A la carte
Cuisine: Mexican
Open for: Breakfast, Dinner
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 07:00-11:30, 18:00-23:00
PALAPA DELFINES
Cuisine: American
Open for: Lunch, Cocktails
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 11:30-19:00
LA BURGUERIA
Cuisine: American
Open for: Lunch
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 11:30-16:30
PALAPA PELÍCANOS
Style: A la carte
Cuisine: American, Indian, Mediterranean, Pizza
Open for: Brunch, Lunch, Dinner, Cocktails
Ambience: Family-friendly, Modern, Traditional
Business hours: [Mon - Sun] 11:30-16:30, 18:00-23:00
LOBBY BAR
Open for: Cocktails
Ambience: Traditional
Business hours: [Mon - Sun] 10:00-23:59
THE PUB BREW HOUSE
Open for: Cocktails
Ambience: Modern, Traditional
Business hours: [Mon - Sun] 18:00-23:59
SWEET & COFFEE
Ambience: Family-friendly, Traditional
Business hours: [Mon - Sun] 18:00-23:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Towels
Pool umbrellas
Pool bar
No restrictions
Opening times
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Shuttle service
Additional charge
Airport shuttle pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Business services
Conference room
Additional charge
Wedding service
Front desk services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Lobby bar
Alcohol-free rooms (on request)
Room service
Public areas
Gift shop
Non-smoking floor
Water purifier
Elevator
Humidifier
No smoking in public areas
Outdoor furniture
Garden
Smoking area
ATM
Health & wellness
Billiards room
Table tennis room
Personal trainer
Tennis court
Off-site
Golf course
Hair and beauty salon
Gym
Free
Massage room
Sauna
Full-service spa
Spa
Additional charge
Basketball court
Beach volleyball
Mini golf
Hairdressing
Beauty and makeup
Manicures
Hair coloring
Haircuts
Body care
Fitness session
Yoga session
Activities
Nightclub
Public beach
Water slide
Beach umbrellas
Beach towels
Beach bar
Gaming area
Cleaning services
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Playground
Free
Childcare service
Additional charge
Kids' board games/puzzles
Books and videos for kids
Kids' club
Children's pool
Accessibility
Handrails on stairs
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Carbon monoxide alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Free |
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1996
- Number of Rooms: 677
Phone:+52-998-1930285+52-800-2629008
With a stay at Moon Palace Nizuc - All inclusive in Cancun, you'll be 1.1 mi (1.7 km) from Moon Palace Golf Club and 9.2 mi (14.7 km) from Riviera Cancun Golf Resort. This all-inclusive property is 12.3 mi (19.9 km) from Delfines Beach and 13.5 mi (21.7 km) from Maya Museum of Cancun.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 709 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional features at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Caporales, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 709 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Frequently Asked Questions
What are the check-in and check-out times at Moon Palace Nizuc - All Inclusive?
Check-in time at Moon Palace Nizuc - All Inclusive starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Moon Palace Nizuc - All Inclusive?
Does Moon Palace Nizuc - All Inclusive have a pool?
Yes, Moon Palace Nizuc - All Inclusive has a swimming pool for guests.Does Moon Palace Nizuc - All Inclusive have a pool?
Are pets allowed at Moon Palace Nizuc - All Inclusive?
No, pets are not allowed at Moon Palace Nizuc - All Inclusive.Are pets allowed at Moon Palace Nizuc - All Inclusive?
How much does it cost to stay at Moon Palace Nizuc - All Inclusive?
Room prices at Moon Palace Nizuc - All Inclusive vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Moon Palace Nizuc - All Inclusive?
How to get to Moon Palace Nizuc - All Inclusive from the nearest airport?
The nearest airport is Cancun International Airport, located about 12 mins from hotel by car (9.1 km) away.How to get to Moon Palace Nizuc - All Inclusive from the nearest airport?
What’s the cancellation policy at Moon Palace Nizuc - All Inclusive?
The cancellation policy at Moon Palace Nizuc - All Inclusive depends on your room type and booking terms.What’s the cancellation policy at Moon Palace Nizuc - All Inclusive?
Does Moon Palace Nizuc - All Inclusive offer airport transfers?
Yes, Moon Palace Nizuc - All Inclusive provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Moon Palace Nizuc - All Inclusive offer airport transfers?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 9.13KM |
| Average Price From | EUR1350 |
| Hotel Star Rating | 4 |