Moon Palace the Grand Cancun All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Moon Palace the Grand Cancun All Inclusive
No.15 of Premium Hotels in Quintana Roo
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Benito Juarez, Quintana Roo, 77500, Mexico
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With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.Show More
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Highlights
Airport pick-up available
Lots to do
Ideal location
Free parking
Sparkling cleanShow More
Amenities
Bowling alley
Water slide
Basketball court
Airport pick-up
Playground
Golf course
Tennis court
Cafe
All Amenities
Property Description
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
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4.2/5
Very GoodCleanliness4.2
Amenities4.2
Location4.1
Service4.1
All 103 Reviews
Surroundings
Airport: Cancún International Airport
(12.4 km)
Landmarks: Moon Palace Cancun - All Inclusive Resort
(<100m)
Landmarks: FlowRider
(190m)
Landmarks: Albercas Moon Palace @Sunrise
(210m)
Landmarks: Centro de Convenciones Moon Palace Arena
(250m)
Landmarks: Mini Golf at Moon Palace
(370m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Grand Swim Up Suite
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Grand Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Grand Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Room With Garden View
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Grand Deluxe Room With Garden View
2 Double bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Deluxe Room
2 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Grand Family Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Grand Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.2/5
Very Good
103 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.1
- Service4.1
Average for similar properties in Benito Juarez
AI Summary
The room is spacious, clean, and comfortable, providing a pleasant stay. The accommodation has excellent facilities and abundant amenities.
Anonymous User
January 17, 2025
The beach was very nice but checkout had to be in person which was a nightmare since it was so far from my room I had to take the golf cart trolly who took me to the wrong checkout building and the line to checkout was ridiculous ! The resort also was way overpriced for the average food and service.
Germantown
March 1, 2023
You should change beds. It is very uncomfortable. I couldn’t sleep at all. I woke up every hour at night.
Also don’t expect to see the ocean.
Views from windows are sucks.
Jay Chan
September 9, 2024
The circus restaurant in the hotel can book the first batch of admission at 18:00. The service is too different.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Bowling alley
Water slide
Basketball court
Airport pick-up
Additional charge
Playground
Golf course
Off-site
Tennis court
Cafe
Airport drop-off
Additional charge
Childcare service
Additional charge
Nightclub
Water park
Free
Spa
Additional charge
Kids' club
Gym
Sauna
Children's pool
Outdoor swimming pool
Snorkeling
Taxi booking service
Car rentals
Diving
Private parking
Free
Tour and ticket booking service
Table tennis room
Billiards room
Massage room
Private beach area
Multi-function room
Business center
Wi-Fi in public areas
Conference room
Additional charge
Luggage storage
Bar
Restaurant
Currency exchange
24-hour front desk
Playground
Water park
Spa
Kids' club
Gym
Outdoor swimming pool
Private beach area
Conference room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Valet parking
Private parking
Free
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Car rentals
Business Services
Fax/copying service
Additional charge
Wedding service
Multi-function room
Business center
Conference room
Additional charge
Front Desk Services
Wake-up call
VIP check-in service
Safe at front desk
Tour and ticket booking service
Lockers available
Express check-in and check-out
Luggage storage
Concierge service
Currency exchange
24-hour front desk
Languages Spoken
Spanish
Food & Drink
Snack bar
Room service
Cafe
Lobby bar
Bar
Public Areas
Shopping mall
ATM
No smoking in public areas
Gift shop
Garden
Smoking area
Elevator
Health & Wellness
Bowling alley
Basketball court
Body care
Yoga session
Golf course
Off-site
Tennis court
Spa
Additional charge
Gym
Sauna
Snorkeling
Mini golf
Diving
Table tennis room
Billiards room
Massage room
Hair and beauty salon
Beauty and makeup
Activities
Water slide
Fishing
Nightclub
Water park
Free
Public beach
Eco tours
Beach umbrellas
Private beach area
Gaming area
Cleaning Services
Clothes steamer
Clothes dryer
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Playground
Kids' board games/puzzles
Childcare service
Additional charge
Kids' club
Children's pool
Children's meals available
Children's toys
Accessibility
Braille signs
Handrails on stairs
Accessible rooms available
Handrails in hallways
Safety & Security
First aid room
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Full English/Irish
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 898
With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.