Guest User
October 22, 2024
The hotel is in an excellent location in the lower town with easy acces to public transportion. Most things are in walking distance. It's very quiet and the beds were great, so perfect for a good night's rest. The staff went out of their way when I informed them one day before we arrived that I would unexpectedly be travelling in a wheelchair. They called me from immediatly to tell me how they would assist me. As our room was on the first floor they gave us the key to a small elevator. They were so kinds and helpful and made our stay in Bergamo very pleasant after all. Great service! Some remarks: The mini refrigerator in the room was missing and the drinks were just placed in the closest, warm,... couldn't drink those. We had to eat in the small area upstairs and the breakfast was very simple and didn't have as many options as downstairs, as we noticed, as friends of ours had to eat there. That was a pity.