Hotel Birgit Berlin Mitte

Lovely little hotel. Room was comfortable and warm and spotlessly clean. Staff were friendly and helpful. Hotel is a ten min walk to transport links so really easy to travel about the city we wanted to visit some christmas markets and also see around the city.It was a lovely touch when we opened our door to find a chocolate santa claus left for us thank you so much. We would definately stay again and reccomend to friends.

The hotel is more like a back packers, when you walk in the first thing you see is a car in the lounge/bar area. There is an outdoor area which backs onto a kindergarten, and out the front is a primary school. There is an elevator to your room. The passage is dark and has a strong damp smell to it. The room is a good size, again quirky with a drum and a guitar as bedside tables. The bad was a little on the hard side and the pillows were very soft. The shower was very dangerous to get in and out of, you had to step up to get in and out, not good for older or handicapped people. Our aircon keeps on turning off and when it did work it leaked water onto the floor, we had to use our towels to soak the water up. When we reported this we were told by the rude reception lady that we shouldn’t keep it on all day and night. I did explain to her that we didn’t use it during the day as we weren’t there but she shrugged me off and did nothing about it. The bar is open all night and the male bar staff were very friendly and helpful.there are no washing facilities on offer. Breakfast was ok, the coffee machine was good. The location is ok if you wish to catch busses/ trains to the city centre. There are lots of eateries in walking distance. We stayed here as it was close to relatives.

What a fantastic place, the staff were brilliant. Rooms basic but very comfortable and warm as it was -2 outside. My first holiday on my own since my wife passed so a bit nervous, no need, the staff were warm and friendly, bed comfy, very clean. Breakfast was nice not the topical food I’m used to but yes very nice set me up for the day to walk around Berlin. A minute walk to Metro €3 to the centre of Berlin excellent. Loads of people speak English very well so I had no problems with museums and food. They even help me get my return flight ticket down loaded as I’m an ***** with computers.

Stayed with wife. Room cozy, yet spacious for two. Bathroom modern. Elevator fast. Lobby, breakfast/nightcap area (inside and outside) very nice, relaxing. Lots of nice details. Breakfast outstanding! Neighborhood is safe, quiet and near everything. Easy to get to hotel via Berlin subway. Night staff multi lingual. No issues communicating with staff even though we spoke no German.

This is a nice hotel in a convenient and attractive area, but our disappointment relates to how we were treated by the manager. We informed the hotel about our late arrival and we asked for a quiet room. The room we were given was on the first floor, on the main road and the window didn't close properly. My wife suffers from severe insomnia, so we asked for a different room. The person at reception was from an agency and said she didn't have access to the system to change the room. She rang the manager/owner, who suggested a single room on the top floor. We stayed in the initial room and had a bad night. The following morning the manager/owner was very aggressive to us and said 'thank you for waking me up at 1 o'clock in the morning'. We accepted a move to the smaller room on the top floor, after which our room was never cleaned (we stayed for 4 nights), although we asked several times. We were just shocked at the lack of professionalism and kindness of the manager. The rest of the staff were very nice, however.

We stayed here for 3 nights recently. The rooms are clean practical and comfortable. The breakfast was lovely and the staff were very friendly and helpful. 2 stops on the U-Bahn and you’re in AlexanderPlatz. There are also some lovely restaurants and cafes within walking distance. Would definitely recommend a stay here for a good value, independent hotel