Hotels in Langgasse-Felsenau, Berne

The location was good and the room was very clean. The toilet, bathroom, and kitchen including the refrigerator are shared, but there were no particular issues.

This hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you

Excellent jazz-themed hotel, professional service, jazz performance, nothing to say, restaurant service and food are impeccable, the waiter impressed us, and I will definitely go to his home next time in Switzerland.

The location was lovely and the reception staff were incredibly helpful and gave us some great suggestions for places to visit. The only issues for me were that room was very very small for two of us with large suitcases and the shower was a bit too intense with the pressure. Besides that the aircon was wonderful, beds were relatively comfy and the breakfast was lovely and delicious!!!!

This is the best hotel in Switzerland. The hotel is located next to the Federal Palace. After arriving in Bern at 12 o'clock, since it was not the specified check-in time, I wanted to store my luggage in the hotel. But the lady at the front desk directly gave me a room on the top floor, which was very private. And the bed is very soft. When leaving the hotel, the hotel gave me a piece of chocolate as a special gift.

The hotel is very close to Bern Station, within walking distance. Located on the west side of Bern's historic center, walking east directly into the heart of the old town makes it very convenient for walking tours. Free freshly ground coffee is available in the common areas. The room was quite small, lacking a desk or small refrigerator (a shared refrigerator is available in the common areas), but overall it was quite comfortable. Light sleepers should bring earplugs, as the historic Bern clock tower is so close that you can still hear the bells ringing in the early morning hours.

The room is very large, very clean and very good! The location of the hotel is simply great. All the attractions in Bern are within walking distance. The longest is not more than 15 minutes. The door is the Federal Palace and the supermarket is next to it. It is very convenient! The service is very warm and responsive! The only downside is that the shower door is bad, can not be closed, and finally made a place of water, the fly in the ointment!

From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment.

The hotel is very conveniently located, and most of Bern's famous attractions can be reached on foot. The hotel also thoughtfully prepared a day ticket for Bern's public transportation, which can be used unlimited times. The room was spacious and the scenery outside the window was beautiful. The reception was polite and enthusiastic. The guy who helped drive the car out also put two bottles of drinking water in the car. It was thoughtful.

Pretty good. The room was a good size, and the location was excellent – super close to the train station and very easy to find. The front desk staff were very friendly. Breakfast was a bit basic, but I'm not really a big breakfast eater anyway, so it wasn't an issue for me, haha. Overall, I was quite satisfied.