Campanile Besancon Ouest - Chateaufarine

The staff is praised for their friendliness and professionalism, providing excellent service. The location is convenient with free parking. Guests appreciate the spacious and comfortable rooms with comfortable beds.

We’ve been using Campaniles in France for around 30 years. Sadly they have been steadily declining in recent times despite some refurbishment. The woman running the hotel on the Saturday evening along with the chef was the only good thing. She was completely charming and was very helpful. The room reeked of smoke and was cold as the heating didn’t work properly, despite her best attempts, so she gave us a heater, which did work well. The furnishings were a mixture of original Campanile brown green and a partially refurbished bathroom which was in disgusting condition. Brown toilet, heater dripping with filth etc etc. On arrival in the restaurant we were 10 mins early at 18:50 and she informed us we were too early but we explained we just wanted a drink to start with, which she duly served. By the time we eventually left the restaurant at just before 21:00, we were the only two customers they had had all evening! Hence no buffet, just an extremely limited menu of food which was served not entirely heated through. Do yourself a favour and find another brand of hotel, as we will next time. It’s very sad as we really enjoyed the simple convenience of Campaniles but they seem to be being run down and abandoned as a brand.