This is a hotel to avoid. There are numerous maintenance and management issues with this property. It started with the elevator to our room, which probably needs to have a NY State inspection. The hydraulic system causes shuddering going up and down, which seems like a hydraulic valve issue—scary. Then try and find room 212. One sign says rooms 210 to 219 go left. The other sign says 208 - 201 go right? Designed by math majors? The room we found was not completely clean, and though there is a kitchenette, there are no useful appliances like a coffee maker or any cups, plates, etc. You have to request these items. You also have to request a change of towels or room services unless you wait 7 days. There may be a charge if you need something sooner. The finish in the tub shower is peeling off, and everything in the room exudes a shabby feel.. the property needs some TLC. They advertise on Booking that breakfast is included, but what they have is crappy lukewarm coffee, a plastic wrapped muffin, and very skimpy nature valley granola bits—like mini bars. They have oatmeal packets but there is only hot water and sugar to add, and no bowl to mix it in, and no salt if you don’t want sweet oatmeal.. This was a complete rip-off at over $300 a night. I would NEVER EVER stay here again and advise all to look elsewhere. Terrible.
85 Reviews