Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt
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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt
2026 Global 100 - Cultural Hotels
1 Av. de l'Impératrice, Biarritz, Nouvelle-Aquitaine, 64200, France
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Highlights
Great views
Ideal location
Excellent service
Delicious breakfast
Lots to doShow more
Amenities
Restaurant
Golf course
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Diving
Snorkeling
Surfing
All amenities
Property Description
A living memory of Biarritz history, theVilla Eugenie, now Hotel du Palais, was built in 1855 by Napoleon III for his wife Eugenie de Montijo, now among the most famous historical resort in France. The main hall, private salons, restaurants have all maintained their second empire style. A style which defines Biarritz and assures its reputation as a refined ocean resort. All the rooms and suites are enhanced with artwork, tapestries, furnished in predominantly second empire style from the days of Napoleon III. The greatest care went into selecting furniture and fabrics to create a resonant harmony and unique style for each room. Suites are noble and elegant, offering the vision of a certain luxury a la Francaise.
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9.4/10
Cleanliness9.4
Amenities9.4
Location9.4
Service9.4
All 59 reviews
Surroundings
Airport: Biarritz Pays Basque Airport
(4.9 km)
Airport: San Sebastian Airport
(35.0 km)
Train: Gare de Biarritz
(4.9 km)
Train: Bayonne Station
(10.3 km)
Landmarks: Grande Plage de Biarritz
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Family Two-Bedroom Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Imperial Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Rooftop Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
2 Twin Classic Deluxe Ocean View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
1 King Classic Deluxe Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Junior Suite 1 King Bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Junior Suite With Ocean View 1 King Bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Ambassador Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Deluxe Twin Room With Ocean View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Palais Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Two Bedroom Imperial Suite
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Deluxe King Room With Cruise Liner Collection
1 King bed
35m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Royal Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
5
Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Twin Room With Beach View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
King Room With Beach View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
4
Deluxe Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Classic King Room With Beach View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Ambassador Suite Cruise Liner
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Deluxe King Room With Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Junior Suite Cruise Liner
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
2 Twin Classic Collection
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
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Guest Reviews
9.4/10
Amazing
59 reviews
- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Biarritz
Review summary
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Location and Views: Guests frequently commend the hotel's prime location and stunning ocean views, making it a paradise for surfers and a delightful spot for experiencing the majestic beauty of the sea from areas like the restaurant and terraces.
M24806****
November 4, 2024
服務態度和情緒是真的沒得説
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Guest User
August 7, 2023
Проживание в отеле было комфортным, но служба обслуживания номеров позволяла себе три дня забыть о вечернем сервисе. Постельное бельё меняли раз в три дня…, но улыбаются и вежливо обещают .
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Ziyoudeguba
December 16, 2022
全新裝修，乾淨安靜，服務意識強，餐廳無敵海景，沖浪愛好者的天堂
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Markoyunrui
June 7, 2025
很不錯 很客氣服務不錯
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Paolo
June 2, 2025
All the staff and in particular Emma of the Concierge have been great and very helpful in sorting out a problem and getting us to the airport when our rented car had broken down.
Many thanks again
Christopher
May 6, 2025
One of the most exquisite, luxurious and extraordinary hotels in which we have ever stayed!
Jeremy
May 7, 2025
This hotel has perfected the art of service. From the moment we stepped out of our car until three days later when we left, every single interaction with staff was impeccable. I was more often than not addressed by my name (how do they keep track?!), and the balance they have struck between formal and welcoming is truly amazing. Easily the finest hotel experience I’ve ever had.
Agnieszka
April 23, 2025
Exceptional service, highly welcoming staff, and an unbeatable location. The rooms are stunning and spacious, and dining here is truly a memorable experience. I will come back again.
Services & Amenities
Most popular amenities
Restaurant
Golf course
Off-site
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Diving
Snorkeling
Surfing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Spa
Massage room
Gym
Private parking
Additional charge
EV charging station
Car rentals
Bar
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Playground
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €30.00 Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Taxi booking service
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages spoken
English
Dutch
Portuguese
French
Italian
Spanish
Russian
German
Food & drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & wellness
Spa
Sailing
Off-site
Surfing
Off-site
Surfing lessons
Diving
Golf course
Off-site
Horse riding
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Turkish bath (Hammam)
Mountain climbing
Off-site
Kayaking
Off-site
Mountain biking
Off-site
Ziplining
Off-site
Body care
Hiking
Off-site
Snorkeling
Yoga session
Foot bath
Activities
Eco tours
Off-site
Fishing
Public areas
No smoking in public areas
Garden
Elevator
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Playground
Childcare service
Additional charge
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Business services
Postal service
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Wedding service
Conference room
Additional charge
Accessibility
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: 07:00–12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | €25.00 per person |
Adult | Set menu:€50.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: €60.00 per pet per night
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 142
Phone:+33-5-59411234
Email:INFO@HOTELDUPALAISBIARRITZ.COM
A living memory of Biarritz history, theVilla Eugenie, now Hotel du Palais, was built in 1855 by Napoleon III for his wife Eugenie de Montijo, now among the most famous historical resort in France. The main hall, private salons, restaurants have all maintained their second empire style. A style which defines Biarritz and assures its reputation as a refined ocean resort. All the rooms and suites are enhanced with artwork, tapestries, furnished in predominantly second empire style from the days of Napoleon III. The greatest care went into selecting furniture and fabrics to create a resonant harmony and unique style for each room. Suites are noble and elegant, offering the vision of a certain luxury a la Francaise.
Frequently Asked Questions
What are the check-in and check-out times at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Check-in time at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt starts at 16:00, and check-out time is by 12:00.What are the check-in and check-out times at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?
Yes, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt has a swimming pool for guests.Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?
Are pets allowed at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Yes, pets are welcome at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
How much does it cost to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Room prices at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
How to get to Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt from the nearest airport?
The nearest airport is Biarritz Pays Basque Airport, located about 12 mins from hotel by car (4.9 km) away.How to get to Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt from the nearest airport?
What’s the cancellation policy at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
The cancellation policy at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt depends on your room type and booking terms.What’s the cancellation policy at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offer airport transfers?
No, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt does not provide airport transfers for guests.Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offer airport transfers?
About This Property
| Nearest Airport | Biarritz Pays Basque Airport |
|---|---|
| Distance to Airport | 4.89KM |
| Nearest Train Station | Gare de Biarritz |
| Distance to Train Station | 4.87KM |
| Average Price From | EUR913 |
| Hotel Star Rating | 5 |