Desert Nights Resort

Exceptional customer-focused service, luxurious location, diverse breakfast options, clean and spacious rooms, top-notch facilities, but some may find it too remote from town.

You arrive and you and your suitcases are taken on a quad bike with trailer to your room. Its a nice three star equivalent room with regular toilet and shower. Good a/c, decent bed. The staff are nice enough. Rajah was very nice Now here is where it is not good. You are promised a dune drive at 1700, it’s literally 1 minute drive up to the top of the dune, unbelievably oversold. Right then i realised the dune drive was a rip off. When you get up there there are quad bikes and jeeps dune bashing everywhere so it’s really not very nice. There is a cacophony of noise and you are keeping one eye out for incoming vehicles. The camel ride is similarly a few minutes. It is also misleading on expectation, its just a couple of minutes on the camel. They did look well treated though They want you to hire their quad bikes or get massages at a heavy price but apart from that there is nothing included vis a vis experiences. Very disappointed. The evening buffet food was actually good. The quoted time was 1930-2130 so we rocked up at 7:25. EVERY outside table was gone except a large number which were reserved. (We were not offered to make a reservation at reception) . So in truth the dining time is from 7 onwards so why list it as 7:30?. So being last in we were herded into the hard seating tables inside along with the drivers looking at the air conditioners. The waiter then wanted to upsell the drinks as per training. He just said tables all gone. It would have been lovely to have eaten outside under the stars on the soft cushioned banquettes but what could have been the highlight of the stay was denied ( on st valentines day too!). You are very much treated as a second class citizen here truth be told. There is local movie played outside and there is a so called lounge with pool table. Thats it. If you could get a hotel not so far away and just get a day tour with lunch and a bit of dune bashing and maybe learn about the wildlife a bit that would definitely be the way to go. A day trip from muscat in my opinion is way too much driving. They really provide nothing as part of a desert experience which we were heavily sold on. You dont expect to pay top dollar then effectively get ripped off No doubt this will get buried under lots of bought reviews but this is a real factual review which i hope may help others to choose It is on the edge of the desert and is aimed at omanis. Better more authentic camps are further in i am advised

This really big shame. I called and texted desert night camp this morning regarding my room request and they confirmed that. When I arrived in the camp the reception has given the room to someone else front of me when I asked him I have requested this room since morning and you confirmed that he said to me sorry only. What I do with sorry all the seasons I stay on that room only. and this all happened front of my guest