Montage Big Sky

I had the absolute pleasure of staying at the Montage Big Sky last week for a girls trip, and I can confidently say it was one of the most memorable and seamless experiences I’ve ever had. We stayed in a Residence, which was nothing short of perfect—spacious, beautifully appointed, and ideal for our group. From start to finish, the service was exceptional. Every staff member we encountered went out of their way to make our stay special, and the level of professionalism and warmth was truly impressive. A huge shoutout to Alex, the Catering and Sales Manager, who was simply outstanding. She worked closely with us to organize, schedule, and execute every aspect of our stay—from activities to meals—and she truly went above and beyond for us throughout the entire week. Her attention to detail and genuine care made all the difference. We also want to recognize Rob, Luc, Andrew, Jon, and Joe—each of whom played a big part in making our trip so enjoyable. Whether helping with logistics, offering friendly conversation, or ensuring everything ran smoothly, their contributions made our experience feel incredibly personalized and special. Dining was another highlight. We enjoyed delicious dinners at Cortina and Alpenglow, both offering excellent cuisine and service. Mornings started off right at Wildflower, where we loved the coffee and breakfast offerings. Our time at the Spa was equally incredible. The space is beautiful, clean, and serene. The massage and facial services were some of the best we’ve ever had—truly the perfect way to relax and recharge. This was a six-star experience in every sense, and I can't recommend the Montage Big Sky enough. We’re already talking about planning a return visit!

The Montage was a phenomenal experience for our team. We chose the location to recognize employees and do some innovation work and this did not disappoint. The resort is top notch, the amenities were fantastic and Montana delivered us beautiful hiking weather on day one and beautiful snow on day 3! The resort staff was fantastic, catering to all our needs and ensuring the team felt supported and doted on at all times. 10/10 recommend this for an amazing event!

The Montage Big Sky is an exceptional ski in/ski-out mountain resort and has become one of our favorite winter destinations. The location, accommodations, and amenities are luxurious but it’s the personalized service that makes Montage Big Sky a very special experience. Huge shout out to the concierge and F&B teams who went the extra mile to enhance our stay by creating memorable dining experiences, including a special tasting menu and wine pairing. Thank you Chef Tim, Ethan, Eleanor, and Daniel in Cortina! I also want to thank the Compass Sports staff who take all the work out of getting your gear situated each day. It’s amazing how quickly you can be out enjoying the mountain when the team at Montage takes care of the pain points that come with getting ready to hit the slopes. If you are looking for a luxury ski resort that offers more than just a premier location, the Montage Big Sky will exceed those expectations and you will leave wanting to return soon.

Hardware is solid with well appointed rooms but the service is unbelievably atrocious Yesterday we checked in at 3.30pm and the valet team then misplaced all our suitcases, which then took them 90 minutes to finally locate and bring to our room We asked for a rollaway bed for our child upon check in (at 3.30) and had to follow up with them multiple times (each time with them saying that the bed is “on its way”). It finally arrived three hours later when my kid is almost passed out already from jet lag Came back from skiing at 3pm today and the entire two bedroom is still a mess and housekeeping didn’t even come yet. Without a doubt, the worst 5 star ski hotel I have ever stayed at. Please stick to tried and true brands like Stein in Deer Valley. This place is a joke

The main issue is with sustainability. The Montage is a highly profitable luxury business and could and should do so much more in terms of environmental stewardship. The most basic things - such as recycling - were not offered and, when at least 2 other guests in addition to myself inquired about recycling and other environmental concerns pertaining to the property, the front desk staff dismissed us by saying it was "too hard." Yet, the ski resort itself is able to offer both recycling and composting. There is no reason the Montage cannot as well if it is willing to expend the funds and the effort to do so. We paid more than what some people make in a year for a week in one of the larger residences at The Montage. Money should be no issue. The Montage has the opportunity to make real change and be a true leader; it is distressing to see maximization of profit take precedence over doing the right thing. The other two issues are less significant, however, we had difficulty with inconsistent service (some excellent, some terrible) at the front deskand at Compass, the sports provider from whom ski rentals and other outdoor activities are booked. Compass was inconsistent and, while not bad for experienced skiers, the worst of any luxury ski resort I have ever been to; it was vey much "self service" and, while, again, that's perfectly fine for experienced skiers, I felt sorry for the beginners who couldn't get their boots on. Some days, a line of staff would be eager to help; others, your skis would just be lying outside in the snow - just very inconsistent . Overall, the property is absolutely gorgeous and our residence was beautifully appointed; however, the inconsistent front desk and Compass service, coupled with the more important sustainability concerns, mitigate against our likely return to the Big Sky Montage. I will note housekeeping was wonderful and the spa therapists were consistently excellent and the shuttle service was good. There is a dairy-free, vegan pizza option at the pub that is actually delicious and very healthy, which was fun to try and there was a pop up Asian fusion with fabulous apres ski drinks and the most unique and delicious mushroom skewers - however, that is being replaced soon, so get it while you can!

The high end skiing experience. The resort was absolutely beautiful & the mountain was unbelievable terrain for all skills. Must destination to go if you want a fantastic ski trip book a week a Montage resort. You won't be disappointed everyone made our stay a memorable one.