Guest User
July 5, 2024
We stayed here for 2 nights in June. Originally booked a regular room, but upgraded to a room with a view, which put the price in line with a lot of other budget range hotels. The location was perfect - 10/15 min walk to both Casco Viejo and Guggenheim. The view of the city was nice. If I was trying to figure out what made it 2 stars, I would probably say the bedding could have been softer. Everything was adequate. We did not do breakfast at the hotel - instead walked for 10 min to Bertiz bakery each day. The staff was inconsistent - some were friendly, but not all. One of the receptionists kept asking our room number every time we passed by. On our return trip I actually got a better deal at Sercotel Ayala, not far from this hotel, and the room was a bit more upscale, but no view. The Plaza is a fine hotel in a good location.