Hillbark Hotel & Spa

From the very first time we visited Hillbark, we were made to feel like part of the family. Amanda, the Manager, Charlotte the Wedding Planner and the rest of the staff are not only incredibly professional and knowledgeable, but also genuinely warm and attentive—always going the extra mile to make every moment feel special. We heard that planning a wedding can be stressful, but the team at Hillbark have made the entire journey feel seamless. Their support and guidance, whether that was making introductions to suppliers or organising the day, helped to take the pressure off. This allowed us to truly enjoy the lead-up to the big day. Their honesty, care, and expertise were evident at every step. We are so excited for our wedding next month. For us, Hillbark has become a place we gravitate to and feel special in.

Absolutely Beautiful Place to stay. We went for my 50th Birthday and I have never experienced anything like it. Room Perfect, Food & Service incredible. Ever member of staff that we had the pleasure of meeting were so welcoming and nothing was to much trouble. Highly Recommend. We will definetly be going back.

Myself and my partner stayed here Friday 15th and Saturday 16th, as a belated Valentines. We have stayed in multiple 5* hotels and consider ourselves to be quite fussy but fair with reviews! Arrived at this extremely grand setting and were quickly greeted by a pleasant young girl who took us to our room, a suite. The room itself was very pretty, great views and a Jacuzzi bath. Have no idea what the standard rooms were like but the suite was okay. I'm going to summarise the problems rather than waffle on! 1. No minibar whatsoever, no complimentary snacks, nothing. 2. Every time we opened our door we were immediately greeted with a member of the reception team asking if they could help and what were we doing, found it quite invasive and a bit 'much' as felt like I couldn't even have a wander or take pics of the place 3. I ordered salmon and eggs for breakfast on the Saturday, the eggs were clearly cooked using the microwave method which was disgusting for a '5* £28 breakfast'. Also, the cold platter they served us had soft/stale pastries on it. (Hillbark, what were you thinking?!) 5. I woke up with a headache, my boyfriend went down to 'reception' to find someone, ended up roaming around the entire hotel for about 20 minutes looking for somebody 4. The 'spa' is not a spa. It is a treatment led space where you must book treatments, and that's it. So do not take a bikini etc. as there is no swimming pool, no sauna, no steam room etc. All in all I'd give this hotel a 4*. They need to tone down the over familiarity and concentrate on the facilities of this place. Do not go to this hotel if you are looking for a spa break style trip. We came away a bit deflated to be honest! The phrase 'style over substance' springs to mind.