Travelodge Birmingham Maypole

Hotel was in right location for my trip and staff was very helpful at all times and also book taxi for us which was no trouble to them . I will be booking this hotel next time we go to Birmingham.

Really clean and affordable room

Nice welcome upon arrival, Clean room fluffy pillows, bedding made up an spread Immaculately! Very good variety for breakfast! Only thing I can fault is, The shower temperature, I wish it was hotter, But nonetheless Great experience, will come again

Interesting trip. Check in was fine, got to the room and found the soap dispensers were broken in the bathroom. Trip to reception and ash offered us a room change we said it was fine and if they had any bottled soap would be fine as only staying one night. He brought them up and advise he would get them sorted. Very grateful for his help and he went above for us. Travelling with kids we had an early night and it wasn't untill then we found the stains on the sheets and exposed metal on the edge of the double mattress. As we didn't want to disturb the kids we advised reception when we went down for breakfast. Husband had his trousers ripped when he sat down on the bed. Shaun was very helpful and the room manager came and took photos and note on other issues with the room. This hotel is dated and the larger rooms are quite cold. Most of the staff were great apart from one rude cleaner.

Overall good hotel not far from the M40 but requires updating. Staff are over worked and supposed to do multiple jobs especially night staff. Rooms are not cleaned daily unless requested - we found this strange as we are past covid!. Parking • There is parking at the back of the hotel but you have to register every time you park at the reception (not once a day but every time you park). Reception is at the UG floor. You can park free but to avoid a ticket register seems to be the only way we were told. There is a Sainsburys car park opposite, which is a minute walk to the hotel and back. • The car park at the back is very limited Check in/check out • Reception is on the UG floor (Upper ground floor), Check in was quite quick. • Check out is very simple. You just have to put your key card into a small container at reception and you can go. • The staff are nice and friendly and always willing to resolve any issues you have Lift and stairs • The lift is well-maintained but there is only 1 lift and it is quite slow • There are also stairs as you enter the hotel. Room • The beds were nice and comfortable • The windows did not shut properly which resulted in a lot of cold air coming in the room during the storm which also made the room noisy all night. The windows were not cleaned properly as there were cobwebs near the window • The bathroom size was the standard but slightly smaller than expected. • The shower wasn't powerful enough • The hair and body wash soap wasn't filled when we checked in and had to request staff to replace. The basin soap pump was faulty and so on the second night the hotel staff provided us a bottle of soap Tea and Coffee making facilities • There were plenty of tea-bags, milk, coffee powder and sugar • You can get more tea and coffee making resources at reception

Throughout the night the heavy rumble of the lift motor made sleep impossible. Bedding completely inadequate. Otherwise staff friendly and excellent and breakfast very good . Throughout the night the heavy rumble of the lift motor made sleep impossible. Bedding completely inadequate. Otherwise staff friendly and excellent and breakfast very good